“At first I was told by another associate in rentals the gas chain saw was available. We arrived and it was not available. We then communicated with Jeff instead and he found a solution for us. He spent a long time explaining how to use a battery pack chainsaw. We had a problem, brought it back he adjusted it for us right away. He is very knowledgeable and I couldn't ask for better customer service to fix the situation.”
“This HD seems to be well stocked most of the time. For whatever reason I find the store set up to be different than any other HDs I usually go to. So far I haven't found overly friendly or helpful staff but I'm new to the area and I've only been in here a few times. Customer service seems friendly enough.
Update! The staff here are always very friendly and helpful especially customer service/returns/pickup.”
“Humza was so friendly and professional ! He came within one day of contacting him (we live in Arlington MA), was extremely confident (“100%” sure) of the source of water damage in one of our ceilings and repaired the upstairs leak in less than an hour for a very reasonable price. We will definitely recommend him to our neighbors and friends.”