Verizon provides a range of mobile, 5G home internet, and business services to customers. Their stores, such as the one in Peabody, offer convenient options for in-store visits, online appointments, and online orders with free 2-day shipping, express lockers, and same-day delivery where available. Customers have praised the helpful and knowledgeable staff, such as Chris, Andrew, Wallace, Sean, and Ramy, who have assisted them with switching providers, setting up new phones, and resolving technical issues. The stores are described as clean, neat, and with ample parking. Overall, Verizon appears to offer a positive customer experience with attentive and competent staff.
Sunday 1-25-26 on a stormy bad wheather afternoon I came in for a help on my new phone and thanks to Shaun who helped me to fix my issues with the new phone for not even two weeks but thanks to Shaun who helped and solved my issues!!!!
January 2026
Went in to transfer my line a Chris was an amazing help. Very friendly and was able to do it with me in under 15 mins.
December 2025
I learned the hard way I should have called ahead for an appointment; the next available was 2 days off.
