Cell Phone Stores in Pittsfield, MA

“Anthony and Ed spent several hours today with my new AT&T phone and we're very helpful. I could not have asked for a better experience
Thank you”

“I wanted to take a moment to express my sincere appreciation for Frank who is the Manager at the T-Mobile Store on Merrill Road in Pittsfield Massachsetts. I must say that it has been a very long time since I have experienced someone who provides such excellant customer service such as Frank does.

In addition to so many other positive things I could list, Frank is very hospitable, friendly, makes you feel comfortable, allows you to speak without feeling rushed, does not interrupt you while your talking and lets you know that you're valued as a T-Mobile customer!

Frank is a professional. He is a leader and does an exceptional job; one that is outstanding, extraordinary and far above average! His willingness to go the extra mile for his customers is part of who he is, and that type of dedication does not go unnoticed in my book! He is committed to helping his clients, answering their questions and completing their requests. His effort and goal to please his customers is clearly seen and very much appreciated. Most importantly, Frank keeps his word that he gives to you, which is a rarity and very hard to find these days!

Well, in closing, I have contacted T-Mobile's Customer Service and posted my review on here to acknowledge and compliment Manager Frank for the remarkable job He is doing! It is my hope that T-Mobile will also recognize and reward him for his hard work and dedication. I have given T-Mobile FIVE-STARS on Google Reviews because of their Manager Frank. He is a gamechanger; one that has made a significant difference in the life of this T-Mobile customer! Siincerely, Lawrence”

“Tyler cares about his business, so he strives to please each customer. The part I needed had to be ordered. No one had it. Tyler kept me updated while we were waiting for delivery and he installed the new part quickly. He taught me a few things about my Android phone too.”

“As I have now for the past 5 years being a loyal customer I went in to purchase a new phone and as always just simply put another 5 star experience. They just do everything right!!!”

“So my phone wasnt working properly and kept having this window pop up saying that "google play services keep stopping". It was opening every 2 seconds and it didnt matter what was done to the phone it continued to do this. The main reason for this review is to praise the employee, Diego, who helped me through the process of hard resetting my phone and allowed me to stay in store connected to the wifi while I waited for it to do so. Long story short, my phone was completely fixed and is running like the day I bought it. Diego answered all of my questions to the best of his ability and was all around really nice guy. He also called other boost employees to get their input as well. He deserves a raise. This kinda stuff is what makes me stay with Boost Mobile. Good customer service and good products with super affordable plans and only right down the street in the heart of the city. Thanks Diego! And thanks to Boost Mobile!”

“Since I travel a lot, I'll stick with Verizon as I find they have the best coverage nationwide and the most convenient international plans, despite not having the best coverage here in the Berkshires. This particular store is a hit or miss. Depending on who you get, they can either be helpful or not.Edit *. I bumped another star up since they responded. Always appreciate a response.”

“They helped my elderly father when he lost his phone, and they also found him a discount to boot. I was happy with the patience they showed to us. Aaron was very helpful.”