The Verizon store in Pittsfield is a large store with everything customers could possibly need for mobile, 5G home internet, or business services. Reviews note the staff can be very helpful, courteous, and knowledgeable, helping with any issue. Many report a great experience and being highly satisfied. However, the store is described as a hit or miss, where service depends on who you get; staff can be either helpful or not. When very busy, service can be cut short, sometimes requiring a second visit due to insufficient staff. Despite this, customers stick with Verizon for its best nationwide coverage and convenient international plans, even if coverage in the Berkshires is not the best. The store offers online order pick-up, free 2-day shipping, and other conveniences.
If you ever have to go here see Nick. He went above any beyond especially for a corporation like Verizon. Thanks again Nick
October 2023
I had a great experience at the Verizon store in Pittsfield! Lucas was very knowledgeable and was able to set me up with a new phone and plan! Highly reccomend!
July 2023
Pittsfield Verizon store has very helpful and has a courteous and knowledgeable staff...help me with any issue I have always...100%satisfied...
