“Fantastic service from start to finish. Mike, Dan and crew were awesome every step of the way. We have a 1910 house - and wanted to burn wood more safely in our existing fireplace. We chose the Vermont Castings Montpelier II - wood burning fireplace insert. Service and product were excellent. I went to two other places that treated me poorly. So happy I found the Fireplace Store!”
“I just showed up 20 minutes before closing and returned a ridiculous amount of Christmas lights and electrical boxes. The guy working was so patient with me. I had so many receipts and he was more than accommodating.
Also in general this store has gotten a lot better over the last few years. They updated the layout in some sections and have been stocking better items.”
“Nora was a tremendous help yesterday with saving my my plant from root rot. It’s a plant that means a lot to me and a passed on loved one. Given my stress and anxiety, her patience and advice meant the world to me. God bless. Thank you!”
“I had an excellent customer experience today at Home Depot. I started shopping here for interior design of my local business. Michael helped me figure out exactly what I need to make it look great! Now that I’m welcome here I’ll be back more often.”
“1000% recommend. We have been customers here since we moved to Quincy. They are fantastic and highly recommended. We are lifelong customers. Thanks for the great work Hancock Appliance team!”