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“Fantastic service from start to finish. Mike, Dan and crew were awesome every step of the way. We have a 1910 house - and wanted to burn wood more safely in our existing fireplace. We chose the Vermont Castings Montpelier II - wood burning fireplace insert. Service and product were excellent. I went to two other places that treated me poorly. So happy I found the Fireplace Store!”
“Mr. Rogers went above and beyond yesterday helping us find the plumbing supply we needed and Diago is a priceless employee he always helps me with things for my mom”
“I just showed up 20 minutes before closing and returned a ridiculous amount of Christmas lights and electrical boxes. The guy working was so patient with me. I had so many receipts and he was more than accommodating.
Also in general this store has gotten a lot better over the last few years. They updated the layout in some sections and have been stocking better items.”
“ARWINDA IS THE BEST! She has such a kind soul. She saw my trying to get rid of my change at the self serve register and when I overloaded the machine she did everything in her power to fix the issue. When the next option was using the register, I did not want to make a Worker count coins so I decided to pay with regular dollars and arwinda Pushed the other Worker gently aside to let them know that she was going to count the change and even when I said no, I don’t wanna make you do that. She kept counting the change. She ended up counting $11 and change quarters nickel and dimes and not only did she take my payment in coins she exchanged four dollars of quarters that I had and Gave Me dollar bills instead she is truly remarkable.”
“I had an excellent customer experience today at Home Depot. I started shopping here for interior design of my local business. Michael helped me figure out exactly what I need to make it look great! Now that I’m welcome here I’ll be back more often.”
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
“My family has been going to Hancock Appliance for years. Billy and his staff are the best - from shopping to installation they’re all pros. His team who installed my fridge were friendly, funny and respectful. Customer service like theirs is hard to find these days. Another benefit of shopping local!”