Hancock allowed for a smooth experience when buying and installing both a stove and microwave. The sales staff and installers were friendly and professional.Dealing with this small business gave me the attention and communication all businesses should provide.
January 2024
Purchased all our kitchen appliances there, staff were knowledgeable and friendly. I highly recommend them!
December 2023
Everyone that works here is warm, welcoming and so knowledgeable about each and every item in their store. Billy, the owner, offered to even help design our kitchen as an added bonus to being his customer. In a time when customer service has gone by the wayside in many places, Hancock Appliance was a breath of fresh air!!!
Hancock Appliance first opened their doors in 1945 with one simple belief, Take care of the customer, and they'll keep coming back." We've been in business now for over 75 years and we're proof that when you put the customer first, your business will last. With a sales and customer service team averaging more than 20 years in the appliance business, we've earned our reputation one customer at a time. As one of the largest, independent appliance dealers on the south shore, and a proud family owned business you can depend upon us to take care of you before, during and after each sale."