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“I had a great experience at the AT&T In Quincy with the representative Jaylene, she was great. She was humble and professional, and sympathetic to all my needs and help me resolved all my worries thank you so much again.”
“Pan Pan is the absolute best, he helped me set up a brand new phone when the motherboard to my old one got fried (10 minutes before he was supposed to close the shop. He stayed open just to help.) He got me a brand new phone with a fresh screen protector that was able to integrate with my current network, LIFE SAVER.
I came back because the customer service was excellent and they helped me integrate all my apps into a new computer for similar price. Helped me maintain internal parts of my job twice at last minutes notice. Hands down 11/10. I’d spend the time to come downtown anytime than waste it at Target or Walmart.”
“Deandre Warren at the Verizon store in Abington was very helpful knowledgeable and professional he set up my new phone and gave me good advice and installed a phone protector on the front. I would go back there if I ever needed help with my phone. Give him a raise immediately.”
“Keith Mantell at the Verizon store in Weymouth, MA was so patient and helpful today in getting my phone service back up and running. He took the time to walk through everything and made sure the issue was fully resolved. I really appreciate the great customer service!”
“Amira was a great help! I thought the process would take FOREVER but she explained everything and transferred everything to my new phone and lowered my bill!!! Definitely sending my family to her”
“Amazing experience! The staff was incredibly helpful and knowledgeable, making my phone upgrade a breeze. I left feeling confident about my new device and plan. Highly recommend!”
“I find his prices to be fare! He fixed my phone in about 7-10 minutes. It had a deep crack in the screen and kept glitching. I would definitely go to him again and highly recommend his business.”
“Great experience today. My computer stops working, I went there they solved the problem and they were super kind and helpful . I would definitely return and recommend. Saved my day !”
“Kean and Daniel at UBreakIFix seem personably-outgoing and technically-proficient. Kean replaced my laptop's screen--parts they warranteed for one year--replaced the storage drive with a larger and compatible SSD I'd bought from Amazon, and copied all my files. When excluding the cost of the drive, the repair cost about $330, which was 60% of Best Buy's Geek Squad estimate of $550. Additionally, Kean found a warped battery that could have ruined my computer, and I paid about another hundred for him to replace it, also having a warrantee--well-worth the cost, considering what the old battery could have damaged. I also told them the stylus had stopped working, which Kean got working--didn't even charge me. My job wasn't even an easier one, due to the BitLocker encryption on my original Windows 11 drive he didn't initially know about, but they did not raise their quote, and they kept me fully informed about the job status. Geek Squad would have charged me tons more for all of this. Going with Kean and Daniel at UBreakIFix helped me a lot. I'm happy.”
“Because I do not even begin to approach an expert level with all the latest tech, it can require infinite patience to understand my needs and educate me. Franklin has this patience in spades! He is an incredible asset to the company and goes above and beyond. Thank you, Franklin!!”
“Very good customer service, especially with Mr. Franklin, he is the best representative of East Boston. I recommend them to everyone and friends. I am 100% happy with my new Samsung phone.”
“Whent to this store this morning because I had a problem that metro could not fix This girl Fixed my phone less than ten minutes was totally amazed.My next purchase will be here customer service is amazing.”
“I had a great experience at the AT&T store on Seaport Blvd. Elijah was very patient, professional, and respectful. He helped me transfer my number with clarity and dedication. Excellent service.”
“Ace employee in Shane. So calm, knowledgeable and explains everything to a frantic 75 year old! Am so grateful for his talent! A great employee is hard to find.”
“I’ve visited this location twice, both times helped by Trevor, who has been incredibly helpful, good natured, knowledgeable, and responsive. Breath of fresh air!”
“I want to recognize the exceptional service I received at the AT&T store in Cambridgeside Galleria, specifically from Assistant Manager Emely, along with team member Paolo. I hope this feedback reaches store leadership and AT&T corporate because their support truly deserves recognition.
I came into the store after a very distressing experience with an AT&T phone representative that left me frustrated and in tears. Emely immediately stepped in with professionalism, empathy, and a calm, solution-focused approach. She took full ownership of the situation and advocated on my behalf to ensure my issue was properly addressed and resolved.
What impressed me most was her willingness to go above and beyond. Not only did she resolve my concern, but she personally went behind the scenes to find a box for my return, carefully packaged the device herself, and secured the shipping label so everything was ready to send. That level of initiative, care, and attention to the customer experience is rare.
Paolo also stepped in to assist and provided supportive, professional service throughout the process. Together, they turned a very difficult situation into a positive one.
Emely’s leadership, compassion, and commitment to customer care restored my confidence in AT&T. Employees like her represent the company at its best, and I strongly believe she deserves recognition for her outstanding service.
Highly recommend this location — you will be in excellent hands.”
“I had such an amazing experience at the Southbay AT&T. I worked with Jasmine the manager and Joessy as well as a few different staff members, they were extremely busy but also supportive and attentive to each one of the customers they were helping. I had an amazing time they took care of my bill, explained everything in detail and even demonstrated how to use my new iPhone. I recommend this location to anybody who looks for good service and free parking! I will be back, you ain’t getting this service just anywhere!!”
“Raul was great, super nice guy very knowledgeable and efficient. He found us the best deal for the price range we were looking for. Got in got out in no time, very happy with this service and to be joining AT&T”
“I brought a bunch of cell phones that have been laying around the house with cracks and other issues. Despite the store being incredibly busy, the person repairing the phones was patient, knowledgeable, and skillful. He made the experience phenomenal! I was so encouraged to see this right here in my neighborhood! AND the price was so reasonable! I will be bringing my other electronics here as well!”
“I had just got a new phone and needed a phone case and screen protectors and the guy at the counter was super nice and polite! He even offered to put the protector on which he did with amazing precision and care! Very happy with their service. :)”
“They replaced my screen in 20 min which was great, but screen was faulty. I went back, and they went to great lengths to replace it with a working screen, quickly and free of charge. Friendly enough staff, and overall a good experience.”
“Very happy with my phone service, and he ( James) helped me with a very good assistance, they are very professional and very helpful..
Very recommend att from 10 Wasghington st Norwell ma …”
“Gary at Verizon on Whiting Street in Hingham is the best - great young man who is very helpful! Smart smart - and very helpful. And this store is always helpful - best around ….”
“My screen stopped working on my iPhone the day before I was supposed to leave for Mexico. Calvin was so sweet and kind in helping quickly fix my screen without any hiccups. 10/10 experience!”
“Diogenes is a major Asset to At&T. He is patient , compassionate, and knowledgeable. I choose weymouth branch over other branches because Diogenes is there. Thank you!”
“I called EVERY shop within a 5 mile radius. This one is the best. They repaired my samsung s24+ when no one else was willing to. The screen came apart from the casing after i blew air in the charge port when i get a water warning. 1 shop i wont mention told me the phone is trash.
Customer service was great, their techs are the best. Highly recommended”
“Visited AT&T last week was very satisfied With Service from Marques never had to wait a minute he was very pleasant and professional. I will return to that office on American Legion Highway just because of him thank you Marques. You make me proud.”
“I recently visited this store to fix my phone, and I’m very satisfied with the service! Everything was done quickly, professionally, and at a fair price. The staff was polite and explained the problem and repair process clearly. My phone works like new now! Thank you so much — I definitely recommend this place to everyone!”
“The employees at the Cricket on Harrison were more than helpful on multiple occasions, with a myriad of different problems that I had that weren't because of them.”
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“Nathan was such a knowledgeable, intelligent, awesome Verizon representative it was an absolute pleasure. It you want great genuine service. Swing through an ask for Nathan or Ed.”