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2 - 5:30PM 8:30AM - 1PM
3 Batterymarch Park Suite 200, Quincy
Internet Service Providers
“Popped into this location recently and had a great experience! The service was super quick and efficient, with barely any wait time. A big shoutout to Rocky for providing fantastic customer service—he was extremely helpful, knowledgeable, and made the whole process completely hassle-free. Highly recommend seeing him if you need help with your account or upgraded devices!”
“I came in today to trade my old phone in for my new one. We met with Ron and he made the whole process feel seamless. He was significantly better than any other worker I’ve dealt with in the past. It was super quick and he had us in and out. He also actually listens to you which is a rarity nowadays lol”
“Deandre Warren at the Verizon store in Abington was very helpful knowledgeable and professional he set up my new phone and gave me good advice and installed a phone protector on the front. I would go back there if I ever needed help with my phone. Give him a raise immediately.”
“Stopped in with a broken SIM card and Nick was able to assist me and give me all the information needed and fix my issue! Best service I’ve had at Verizon! Was in and out very quickly.”
“Amira was a great help! I thought the process would take FOREVER but she explained everything and transferred everything to my new phone and lowered my bill!!! Definitely sending my family to her”
“I visited the Store on Causeway Street because my previous Carrier was causing me issues, and not willing to work with me. Robert Dalton went above and beyond to get me everything I needed and wanted! He guided me every step of the way, with class and urgency. I would highly recommend this Location, and if you can get Robert to assist you, you'll be in great hands!”
“Incredible experience because Ben made it so - he is the best customer rep I’ve ever interacted with, and he made going into Comcast, one of the worst places in the world, a joy. Thank you Ben. Give him a raise.”
“I had one of the best customer service experiences I’ve had in a long time thanks to Deandre at the T-Mobile store.
I came in fully intending to exchange my new phone because I was convinced it wasn’t the right fit. Rather than rushing me through another transaction or trying to persuade me with a sales pitch, Deandre took the time to truly understand what I was experiencing. He had me compare several phones, encouraged me to actually hold and use them, and even let me try the camera on his own phone so I could experience it in a real-world setting.
What impressed me most was his patience, kindness, and professionalism. He never dismissed my concerns or made me feel like I was being difficult, even though I had already exchanged my phone once. Instead, he helped me separate the phone itself from the bulky case that was affecting my perception. He even refunded the accessory and suggested I purchase a slimmer case elsewhere because he wanted me to love my phone, not just complete a sale.
By the end of the visit, I realized the phone I’d been ready to return was actually the right one for me. That happened because Deandre listened first, educated second, and never pressured me. Customer service like this is rare, and it’s exactly why I would recommend this T-Mobile location to friends and family.
Thank you, Deandre, for treating me with patience, respect, and genuine care.”
“The staff of the T-mobile shop in Harvard Square (store 5214) cannot be praised too highly. I visited the store over a period of 3 days (Oct. 16, 17, 18 2025) and was greeted courteously and had my questions answered and problems dealt with. Everyone was very patient (I am not good at technology) and no one tried to sell me a phone that was locked into their network and therefore would not work overseas (Note to Tmobile: you lost a sale there. I needed a new phone and would have bought one from you. As it was, all I did was transfer the chip from the phone I got from you 8 years ago, which was NOT locked into your network, to a new, unlocked phone which I purchased elsewhere.) But my point is not to criticize the company, but rather to praise the workers who are its living face and do a terrific job. I noted that other customers received the same considerate attention that I did. And not all of them were old fogies like me!”
“Jose was great helped me with everything I needed and went above and beyond very knowledgeable saved me so much money with promotions and was very thorough highly recommend him”
“Extremely friendly and knowledgeable staff who were beyond helpful in resolving one of the most bizarre phone issues I've ever experienced. Huge shout-out to Karizma and Ray in particular!!!”
“Super fast service. Hardley any wait at all. Nice cushioned benches set up if waiting. Now I did drive all the way up to Roslindale, only to find the old shop closed. But it gave a nice referral on the sign in the window for the Hyde Park Ave. address.”
“Went here to trade in my old phone for a new one. Melanie handled my case and made what was normally a dreadful process an ez one thanks to how she worked w/ me and answered all my questions. Great service overall, will probably stick to this store in the future!”
“Dory gave excellent customer service. She was super helpful and was patient and answered all of our questions and successfully did what we needed. 10/10 customer service”
2 - 5PM 9AM - 1PM
1224 Hyde Park Ave, Hyde Park
Internet Service Providers
“The technician name Mark was on time was very courteous and kind. Explained everything he was doing, a true professional. I appreciate the service he provided today.”
8:30AM - 5PM
471 Page St STE 6, Stoughton
Internet Service Providers
“My company used Partners Technology to move our Existing Mitel System to a new office location. Partners ordered our new service to the new location, saving the company money and ensuring redundancy. All staff from Sales to service and technical support and training were amazing and knowledgeable to work with.
I then moved to another company that was planning a move as well and we worked with Partners again. They ordered and set up our telephone and data network. Again, Partners Technology were great to work with. When you find the best….why look any where else!
When you call support at partners you always get a live person. This feature can’t be found in many companies in this day and age. I would give them 10 stars if I could. I Highly recommend Partners Technology!!!”
“So pleasantly surprised about the helpful service - go to this store! I had a problem with a trade-in phone and the corporate t-mobile was not resolving the issue. The store manager Michelle was incredibly helpful, kind, and resolved the issue in a couple of minutes. Incredible customer service!”
“Super friendly staff who went above and beyond to help me set up my new phone! The store is clean and well-organized, making it easy to find what I needed. Really happy with my experience here!”
“We spent nearly 1 month with Verizon customer service on the phone trying to resolve a problem accessing our account. They were unable to resolve it and recommended visiting a Verizon corporate store for in-person help.
I scheduled an appointment and was prepared for battle. The first person was not having much luck, but I think she may have been new. Just as things were looking dire, Chris the manager stepped in and saved the day!! We were were extatic to have our problem solved. I would rate Chris with 5 stars.”
“Recently worked with James at Axcelx Technologies. What an outstanding organization And team of professionals! I would recommend them hands-down for any data Center projects you may have. Thank you for Everythingz”
“I had an amazing experience with Verizon, from getting my account set up to having Fios installed. A huge shoutout to James at the store for going above and beyond to make sure everything was taken care of and that I had everything I needed. He made the entire process easy and stress-free. I highly recommend working with James if you're looking for excellent customer service!”
“Love this place! Great service helps with any questions! Very patient with you. I was here for 1 hrs getting help with more then 1 issues , left happy and completed from all issues!!”
“I had such a frustrating experience trying to return a hotspot I originally purchased from a third-party Verizon retailer (539 Granite St) — not realizing at the time it wasn’t a corporate Verizon store. Even though I was within the 30-day return window, they refused to accept the return simply because I no longer had the original box.
After going back and forth for days between that store and Verizon customer service, I was completely overwhelmed and getting nowhere.
Then I went to the Verizon store at South Shore Plaza — and that’s where everything changed.
Steven stepped in and completely turned the situation around. He was incredibly kind, patient, and genuinely cared about helping me. He got on the phone with Verizon customer service with me, advocated on my behalf, and made it his mission to find a solution.
Not only did he help resolve the issue, but he also went above and beyond — printing my return label and even providing a box so I could ship the item back right away.
I honestly can’t say enough about how much time, effort, and compassion he put into helping me. After such a stressful experience, he made me feel heard and taken care of.
Steven deserves serious recognition — employee of the year, without a doubt!”
“The best and most polite customer service I've had in a long while. The wish the multi billion dollar company could pay the service reps a little more every time they meet benchmarks that would keep the turnover rate down. Thank you for the friendly atmosphere. Anthony”
“I needed to swap out two cable TV boxes for my updated wireless connection. Service was prompt and courteous. The equipment was in new condition and included new remotes and power adapters. I didn't need new HDMI cables because I had recently installed new high speed cables. There was no charge to swap out the equipment. The store is spacious and up to date. There is plenty of free parking with easy access to this location via the Alewife Brook Parkway, Route 2 or local streets.”
“I rarely leave reviews, especially for service providers, since situations can vary case by case. Today, however, was an exceptional experience thanks to Kevin (and his manager) at the store. As an internet customer, I decided to switch my mobile service to Xfinity for both myself and my daughter. The process turned out to be unexpectedly complicated solely due to my previous provider’s policies.
Throughout the entire time, Kevin remained attentive, promptly consulted his manager when needed, kept me informed at every step, and even called the other provider three times to help resolve the issue. Although it took a long time, it would have been impossible without Kevin’s professional guidance.
Kevin’s professionalism—and his manager’s timely support—truly deserves recognition. This will be my go-to location from now on for all my internet and mobile service needs. Kevin changed my skepticism about customer service in this service provider industry.”
“The representatives at this particular store have been so friendly and helpful the few times I’ve stopped in. Mehlani, Orlein, and another young man (I think his name was Michael, if I’m remembering correctly) recently spent over an hour helping me troubleshoot an issue with my SIM card. They were engaged and knowledgeable and very helpful! To be honest I have not received the same quality of service at other nearby locations— so I will definitely be coming back to this store the next time I need help!”
“Super friendly and helpful staff, even when I was going in to cancel my service! They made sure all my questions were answered and made me leave with a very positive impression of the place!”
“i struggle a lot with anxiety, and getting a new phone plan made me feel really nervous! i was anxious especially because i didn’t know what to do or much about them, but i believe her name was cidney?!? sydney ?? oh my gosh i feel bad :( i didn’t get a good look at her name tag, but she was LOVELY!!!!!!!!!!!!! so patient and understanding with me, and her jokes made me feel at ease! i didn’t feel nervous asking her questions and it was honestly just a really nice experience overall!!!!!!!!!!!!! she is the best :)”
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“We have been with Breezeline (MetroCast previously) for many years. We utilize the service for our expanded cable TV and our internet service. We are very pleased with the service provision overall in regards to reliability, customer service/support and functionality. A five star rating is withheld because of a very few interruptions and the lack of seeking customer input with periodic surveys regarding programming and internet services.”