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“Great support as we transitioned to Verizon. They found better deal for us the. Our old service, and searched for discounts based on our jobs, employment, etc. we didn’t even have to ask. They were busy, but moved through customers quickly and with care. Very happy with our experience!”
“Keith Mantell at the Verizon store in Weymouth, MA was so patient and helpful today in getting my phone service back up and running. He took the time to walk through everything and made sure the issue was fully resolved. I really appreciate the great customer service!”
“Amazing experience! The staff was incredibly helpful and knowledgeable, making my phone upgrade a breeze. I left feeling confident about my new device and plan. Highly recommend!”
“I came in with a phone that was on its last breath. A bit stressed out to say the least. Darian was cool, calm, and collected and helped me through the process of getting a new phone. Great experience, thanks to Darian.”
“Fadi B. was incredibly helpful, kind, patient, extremely knowledgeable, personable, professional, and welcoming to me as someone overwhelmed by tech choices. He has a great demeanor and is a great salesman and manager who has a genuine approach to getting the best product and services for each individual. He navigated multiple customers with care, concern, respect, and clear communication while his calm and know how helped customers who felt overwhelmed by choice or tech stuff feeling helped and considered and listened to. One of the best customer service experiences I’ve had! Will do return business here! Thank you so much!”
9:30AM - 7:30PM
288 Washington St, Weymouth
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“Great service. My touchscreen wasn’t responding so phone was basically useless. They replaced the screen and cable quickly and for reasonable fee. Also added a free screen protector. Highly recommend. So much better than having to buy a new phone”
“Ace employee in Shane. So calm, knowledgeable and explains everything to a frantic 75 year old! Am so grateful for his talent! A great employee is hard to find.”
“Screen unexpectedly stop responding got locked out of everything, valdyr was amazing and was able to replace my screen! and a shout out to jared he was also amazing helping me out throughout the process! Everyone was extremely welcoming, friendly and professional and willing to help in finding a solution.”
“I live in Brockton, I rather travel that far to see them. They are courteous, patient and professional. It’s worth traveling to see them. I will certainly recommend my friends and family to go to their store. That AT& T Store should be a model on how to serve clients”
“Visited AT&T last week was very satisfied With Service from Marques never had to wait a minute he was very pleasant and professional. I will return to that office on American Legion Highway just because of him thank you Marques. You make me proud.”
“They replaced my screen in 20 min which was great, but screen was faulty. I went back, and they went to great lengths to replace it with a working screen, quickly and free of charge. Friendly enough staff, and overall a good experience.”
“Raul helped us buy a new iphone, and on a second visit he helped us transfer data onto it. A 19-year veteran of this particular AT&T store doing a great job. Everyone who walks in seems to know him like a friend”
“The assistant was cordial, very professional and helpful when addressing my needs. I went in requesting assistance to repair an issue with my S23 Ultra, which was appropriately addressed, and left with an upgrade S25 Ultra at no added cost.”
“This Total Wireless Location is able to fit you into the right products, cell phones, plans all while keeping in mind your cost! This place has the experience and if you need to stay connected they have you covered”
“Diogenes is a major Asset to At&T. He is patient , compassionate, and knowledgeable. I choose weymouth branch over other branches because Diogenes is there. Thank you!”
“I moved my service over from Xfinity because I wanted to keep my phone number a month ago and I’m glad I did. They work with you. The plans are great, and the customer service has been better than I expected. I’ve met the friendly team there: Tim, Ash and Melinda and make a point to stop in and say hi whenever I’m passing through the mall, which is almost everyday.”
“I recently visited this store to fix my phone, and I’m very satisfied with the service! Everything was done quickly, professionally, and at a fair price. The staff was polite and explained the problem and repair process clearly. My phone works like new now! Thank you so much — I definitely recommend this place to everyone!”
“Daniel R from Att Westwood is amazing! He resolved multiple issues for me that took most of the day. His customer service standards are impeccable, kept me calm and persevered through a difficult win back reactivation of my account. I’d recommend other customers to go to the Westwood location. Jonas was also very responsive and knowledgeable helping me earlier. Thank you Daniel and Jonal !!”
“Great experience for 1st time in this storefront. The gentleman that worked with me was knowledgeable, helpful, professional and kind. Thank you for a positive experience with upgrading my phone!”
“I had a great experience at the AT&T In Quincy with the representative Jaylene, she was great. She was humble and professional, and sympathetic to all my needs and help me resolved all my worries thank you so much again.”
“This store has always been the best. However lately the employees have far exceeded all the allowable five stars. I had been having difficulty navigating apps on a new Iphone. Dreaka went above and beyond. She was knowledgeable, patient and compasionette. She truly made a difference for us. This is why I buy my phones at West Bridgewater ATT.”
“The guy in there is VERY helpful & spent a cpl days with me trying to figure something out , knows his stuff informed me he has been there 14 yrs , great multi tasker, bilingual , professional, cool guy ??”
“I made the mistake of buying a phone and trying to hook up service at walmart. No offense, but DO NOT DO THIS. The that I bought there is great, but I had a problem with the Sim card. I was told by BOOST to go back to that Walmart and buy another card (they come in packages of 4). So I did, but not one of them was compatible with my phone. Boost said it must have been a fluke, and to go back to the store, return the old Sim cards, and buy another package of 4. And guess what? Not only were none of THOSE 4 cards compatible, but they then tell me that Sim cards cannot be returned for cash or credit. I said thanks, (at least that's what I said out loud), and left - never to return. I instead went to the Boost Mobile store, also on Oak st, across from the golf course. That's where I found Jaime - my savior. He checked everywhere in his store, but he did not have a card that was compatible with my phone - for which he apologized profusely. Here's what he did: he called Boost directly, and asked them to send out a card by 2-day air. He told me to come back on Saturday, and that he would try and help me. Well, he actually did better than that. I left his store just as he was closing. It was at 6 or 7pm, I believe. About an hour later, I got a call from him saying he was STILL at his store because he was sure he had the right card for my phone. Well he REALLY gave his shop a going over this time, and goshdangit he found it. He cancelled the order with Boost, and told me I could come in at ANY TIME the next day. I came in in the AM, and he took care of my card WITH Boost on the other line. The entire thing took perhaps ten minutes, and when he was done, my phone was 100% all set. I recommend him to everyone. I noticed a couple reviews on here that says things like, "takes forever," or, "terrible customer service." While I can only speak for myself, Jaime is in there running his entire shop by himself, so maybe try to be a bit patient with him? Also, he only charged me the normal $20 for an activation. I tried to tip him, and he denied it. I'm taking my mom there tomorrow to get her new phone. Thanks again, Jaime!!”
9:30AM - 7:30PM
1514 Dorchester Ave, Boston
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“The staff is very helpful and knowledgeable. Very friendly people. Great prices and services. The referral program Cricket has is also great. Up to $250 in referrals.”
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“Abel made my new phone/upgrade experience so easy & smooth today. He walked me through the entire process & made it as quick as possible. I truly appreciate his patience & knowledge of the process. I would 100% recommend this store!”
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“Went here today to get a phone & the employee that was working was extremely nice and very helpful in getting me to switch companies. Great customer service even got a free phone case. Thank you.”