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“The two saleswomen who helped me could not have done more or have been more pleasant. I rushed in, they found what I needed and carried to my car. Wonderful service!”
“Bought a mattress and box spring today with my boyfriend! Patty was very helpful helping us picking out one we wanted (firm and queen) and knowledgeable about the whole process, didn't feel pressured into anything.”
“Joel deserves high marks for his role in our purchase of our new mattress. He was very patient & professional. His obligation to put his customer first was exemplary in that he made sure all discounts were applied, delivery and removal of old included as well as dates for install were flexible to my liking.
I would recommend Mattress Firm to others
based on Joel’s performance alone!”
“Customer service was excellent, assisted me from the moment I stepped into the store. Explain thoroughly the sales going on and the opportunity to take advantage of them. Overall I left very satisfied!”
“Greg was amazing to work with. He walked us through all of our options with impeccable detail, helped explain pricing clearly, and was overall just a really kind person. Highly recommend!”
“I was pissed about something that happened on my sisters order, but the store manager David was patient, understanding , and was able to calm me down and help me out. Always go in and talk to someone! Talk to David in Revere!”
“I had an outstanding experience with Mattress Firm in Everett, thanks to Valerie's exceptional customer service.
My son is moving into a rental house on June 1, but he won't receive the keys until 10:00 a.m. The mattress delivery window is between 8:00 a.m. and 6:00 p.m., so I was concerned about the possibility of the delivery arriving before he could access the house.
Valerie went above and beyond to help. She made multiple attempts to communicate with the delivery team to ensure they were aware of the timing issue and did everything she could to accommodate our request. She also helped me apply a discount code I had found online, which was greatly appreciated.
Throughout the entire process, Valerie was patient, proactive, professional, and genuinely focused on helping us. In a time when great customer service can be hard to find, she truly stood out.
Because of Valerie's dedication and willingness to go the extra mile, I would highly recommend Mattress Firm to anyone looking for a mattress and a company that values its customers.”
Open 24 hours
357-359 Fresh Pond Pkwy, Cambridge
Furniture Stores
“VEG in Cambridge gave my cat Sammy kind and professional care. The diagnosed his problem with an xray, started treatment afterwards and gave me meds for his home care. It was great that I could observe what was going on throughout the procedures.”
“Our salesman was very knowledgeable and helpful. Showed me a few pieces of furniture and then let me explore on my own.
I came back the next day with my husband and already narrowed down to what I wanted. We were able to make the purchase today.”
“I recently purchased a set of mini boards with a design on them for my twin grandchildren for their birthday.Stacey sent me multiple color and design options for me to choose from, once I chose my design I asked if the boards would be able to be shipped to my grandchildren on time for their birthday which was the following Sat. Exactly a week from me approving the proof.Stacey said they could be and she kept her word, the boards were at their house with days to spare.If you are looking for boards, I highly recommend them.Stacey was very responsive and helpful!”
10AM - 5:30PM
66 Burlington Mall Road, Burlington
Furniture Stores
“I had a house call consultation with Toni and I was blown away. She listened deeply to my needs and the design solutions she offered transformed my space. I felt truly heard.”
10AM - 8PM
394 2nd St, Everett
Furniture Stores
“I went with my family to Adam's Furniture for a new dining set. I was amazed with their atmosphere, selection and employees. I had the pleasure of being taken care of Zen; an amazing sales associate working for Adam's Furniture for over 35 years.
He introduced himself and directed us to where the selections were based on our needs. I was impressed with his patience, knowledge, people skills, and customer service focused mindset. Which is a breath of fresh air compared to sales associates of competitors. My mother is very picky and does not like to feel like she is being pressured to buy something. She was very pleased to not feel that she was being sold to. Zen answered all her questions and made her feel heard and needs understood.
I highly recommend Adam's Furniture to anyone looking to be treated and receive service as if you are a member of the family. Come and ask for Zen he will take care of you; you will not be disappointed.”
“Customer service was excellent . As I walked in there was an associate ready to answer my questions. I would definitely recommend Bobs to anyone wanting to buy furniture.”
“Great selection of gear plus friendly and knowledgeable staff. Prices are high but appropriate for the top-of-the line equipment they sell. Tip: go at the end of a season for sale prices.Mitch was awesome! He had expert knowledge of the equipment and was friendly and easy to work with. He also had admirable patience with my intermediate skier girlfriend who had a million questions about buying equipment for the first time. Give this guy a raise!”
10AM - 9PM
119 Middlesex Ave, Somerville
Furniture Stores
“I had a wonderful shopping experience with Maira she was wonderful so helpful and help me match my furniture and took her time with me. I would recommend Maria for future purchases.”
“Awesome experience very nice and friendly people , polite and great affordable prices. I have a 2 year old girl who was touching stuff the owner is so nice and understanding . Thank you for helping me”
“Don Dalton was our salesperson and probably had the easiest sale ever when he bumped into us. We had already purchased a couch here eight years ago and it was a great experience. So, we tried the other guy off of 128 to get a better price and after three years we saw it was starting to degrade. The quality difference is now so obvious we had to scurry back to Lay-Z-Boy. Don was awesome and the price was great. I’m sure delivery will go as smoothly as the last purchase from this store.
Al”
“Hannah made what could have been a stressful shopping experience, a pure delight! She is mature beyond her years. She poses questions which help you to focus on choices which fit both your lifestyle and decor. I would highly recommended Hannah for your Ethan Allen Design Consultant.”
“Staff is friendly and helpful
Throughout December they have a massive selection of Christmas inventory, making it a great stop for gifts and decorations.
Outside, also during December, and to the right of the building is a temporary animal enclosure filled with little goats and llamas that kids and adults can feed for 0.25¢”
“I have purchased many beautiful items from All That Matters. Ursula, the owner, has wonderful taste in everything from jewelry to all kinds of furniture. All That Matters also has great Christmas gifts and decorations.”
10AM - 5PM
636 Broadway, Saugus
Furniture Stores
“Working with Sam Avola was an exceptional experience from start to finish. His expertise, willingness to visit my home and thoughtful guidance on color selection made choosing the perfect sofa, feel effortless and personalized.”
“Got some custom furniture work done here and the quality is amazing. Price can't be beat either. Eddie has a great eye and attention to detail. Wouldn't go anywhere else.”
“I purchased a new sofa and bed from this place. The sofa and bed was very high quality. The owner and his family who helped us build the sofa/bed were really efficient and polite!”
“Rob at the Burlington mall store was super friendly and he happily let us experience the stealth tech demo as we rested after a big mall meal. Once we are done with apartment living we will definitely be aspiring to get Lovesac!”
9:30AM - 9:30PM
162 Everett Ave, Chelsea
Furniture Stores
“Excellent customer service! I called on a holiday and as someone that works in retail, there’s nothing more annoying than someone calling on the holiday and asking what time is closing and I believe her name was Katrina She answered with a positive attitude and good vibes.”
“I can't rate this place high enough! There's a good selection of affordable furniture. And when I mentioned I didn't have a truck, the owner personally drove my purchase to my house with his truck, for free. Now that's service!!”
“Amazing. Quality, craftsmanship, and attention to detail is second to none. We can't say enough good things! We've known this for years but I guess the word is out because he is busy! More like a 10 rating...doesn't get better. Truth.”
10AM - 6PM
77 Leonard St, Belmont
Furniture Stores
“Great knife sharpening. I brought in a very dull inherited knife that I had tried unsuccessfully to sharpen at home. Now it has been cutting like new for weeks.I am disappointed that I was required to give an email address to purchase, only to be added to a mailing list which I didn't want but oh well ?♂️ it's easy to unsubscribe.”
“If your looking for Unique pieces to TRUELY make your house put a smile on your face when you walk through the front door LIGHTHOUSE WOODWORK DOES THIS Definately worth at least 1GOOGLE SEARCH”
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“Great selection. Responsive and helpful staff. Quality appears good. Only concern was the push to purchase expensive ‘protection plans’ due to limited manufacturers warranty. Are these really quality products if the manufacturer is reluctant to warranty?”