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“We went to Bernie & Phil’s looking for a new mattress. From the minute we were greeted with the salesman who was super helpful and listened to our needs! We ordered our new mattress and delivery in few days! I would highly recommend going to Bernie & Phil’s!”
“Tony was such a huge help. We were in & out with exactly what we were looking for. He was very knowledgeable & made us feel like family. Definitely sending everyone I know.”
“I was here a few days ago and got help from Elizabeth!! She was absolutely wonderful and patient with us and helped me get my brand new bed which I absolutely love!! If you come here ask for help from Elizabeth!”
“My husband and I worked with Sam A. He was an absolute delight to work with. He put a great deal of effort and thought into every piece of furniture he recommended for our new house. With Sam’s professional guidance, we were able to create beautiful and unique spaces. He went above and beyond to search for the right area rugs, lamps, and furniture. We are extremely happy with our purchases and plan to continue to work with Sam. He’s a gem!”
“The store was amazing a lot of beautiful furniture and so many more things to see it’s a huge warehouse and the curtains selections amazing n there customer’s was very friendly and welcoming love this store will definitely recommend friends”
“Quality furniture with fair prices. 4 stars for the simple fact of salesman not honoring the website price. Listed for 249.99 on website, 399.99 in store. When I brought this to his attention he claimed it was for same piece, just not as in good condition. So, after I made the purchase it was immediately taken off the site. Hence there was never another couch in Norwood as he claimed there was. It's ok though, I ended up purchasing the matching chair which was priced at 299.99 and got the whole set for $570.00. my thing is this... Why lie to make a sale? Keep it real, your products sell themselves. We will return again, but will compare online price to store price first and order online if needed to avoid the b.s. -Great place, great products just cross reference prices online and in person before purchasing.”
“An Incredible Experience with Austin at Cabot House Saugus! My recent visit to Cabot House Furniture in Saugus was incredible, largely thanks to sales associate Austin. He was incredibly knowledgeable and patient, listening to exactly what I needed without any pressure. Austin helped me find the perfect sofa that fit my style and budget, making the entire experience enjoyable and stress-free. I can't recommend him and the store enough!”
“Busy Saturday but got a register that was occupied. Cashier very friendly and ask if I found was I looking for when I came in. Also employee on the floor was friendly when asking for automotive section which he directed me to Csection for supplies.”
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“Customer service was excellent, assisted me from the moment I stepped into the store. Explain thoroughly the sales going on and the opportunity to take advantage of them. Overall I left very satisfied!”