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“Awesome experience with Victoria Prince in customer service! My new husband and I have both banked here for years, and after the wedding we wanted to open a joint account. Victoria laid out all of our options and helped us choose the right type of account for our needs. She was able to get all of our wedding checks (with multiple different names on them) seamlessly into a new account for us. We had been dreading going but Victoria made it quick and easy- we will absolutely use their services for all of our banking needs in the future!”
“I've been banking with them for 6 years and have never had an issue, however I'm not easily irritated. I don't mind waiting if they're understaffed or busy. That's life, some people need to calm down and not think everything is dropped for them.”
11AM - 2PM
2 Harbor Loop, Gloucester
Banks
“Working with their team was great. I’ve opened multiple accounts - both personal and business with ease. From Christian to Tina to Robert - quick response times, happy to help, and knowledgeable. I could not ask for more from my local bank!”
“This is a great bank. The employees are friendly, and know what they're doing. The fees are reasonable. There is a small-town kindness, and true caring for the customers. I was once a customer of a BIG bank, and they couldn't come close to the service I receive at Cape Ann Savings Bank. Bank with confidence!”
“Thank you Bank Gloucester for assisting me with my banking issue. I spoke with someone in the main office. Representative was nice and listened to my banking problem. My problem was fixed right away. I am always impressed with the people in the main office. Friendly, honest, good listeners, diligent.... all the things you want in a bank, Bank Gloucester has! Thank you again!”
“I've been with Ipswich Bank, for very many years. No complaints, at all! Being very satisfied, with Customer Service, and convenience, etc. Pay no attention to complaints!”
Open 24 hours
224 Washington St, Gloucester
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“ROCKPORTS #1 ONE BANK!Title: A Delightful and Friendly Banking Experience at Institution for Savings Rockport OfficeI recently had the pleasure of conducting my banking needs at the Institution for Savings Rockport Office, and I must say it was an exceptional experience from start to finish. From the moment I walked through the doors, I was greeted by a warm and welcoming atmosphere that set the tone for the entire visit.The staff at the Rockport Office exuded professionalism and knowledge, ensuring that each customer received personalized attention and prompt service. The tellers were well-trained and exhibited a high level of expertise in handling various banking transactions. Whether I needed to make a deposit, withdraw funds, or inquire about account details, they were always patient and willing to assist me with a smile.The institution's commitment to customer satisfaction was evident throughout my visit. The waiting area was clean, comfortable, and well-organized, making the banking experience a pleasant one. The layout of the office was thoughtfully designed, allowing for a smooth flow of customers and minimizing wait times.Moreover, the Rockport Office provided a wide range of services tailored to meet the diverse needs of its customers. The knowledgeable staff took the time to understand my specific requirements and offered valuable advice on the best financial solutions for me. Their expertise and attention to detail instilled confidence in me, knowing that I was in capable hands.One aspect that particularly impressed me was the institution's dedication to technological advancements. The Rockport Office boasted state-of-the-art banking systems and online services, allowing for convenient and secure access to accounts. The staff was more than willing to guide me through these digital platforms, ensuring that I felt comfortable utilizing their advanced features.Lastly, I must commend the Institution for Savings Rockport Office on its strong community involvement. It was evident that they valued their local presence and were committed to giving back. Through sponsorships and participation in local events, they demonstrated their genuine care for the community they serve.In conclusion, my experience at the Institution for Savings Rockport Office was delightful and friendly. The knowledgeable staff, comfortable environment, comprehensive services, technological advancements, and community engagement combined to create a truly exceptional banking experience. I highly recommend the Rockport Office to anyone seeking professional, informative, and customer-oriented banking services.”