“This is only the second review I have ever written for a business, so hopefully that should tell you how impressed I was with the service I received. I placed an online order, and it was ready in no time despite it being quite busy following a large snowstorm. I went to this particular location because they had the snow rake (which was to say any!) that I needed, despite it NOT being my regular neighborhood ACE. After getting back to my house from the hour-long round trip, I discovered that the rake was not the one I had ordered online! I immediately called the store and connected with the manager on duty (he happened to be the one who answered the phone) and told him of the situation. Without detailing all of the particulars, I was very satisfied with the courteous service and effort to make things right in a challenging circumstance. I will certainly make every effort to shop at ACE in Rockport again and encourage others to do so as well!”
“Bought a 80CF 75/25 Mig bottle off them for welding and had a great experience. Friendly staff and very helpful. They have a great variety of consumables at fair prices. Will definitely be back”
“Bill, was extremely helpful in finding batteries for my granddaughter’s Christmas toys. Not only did he help me find the correct battery size, he also installed them in the toys. This saved me a tremendous amount of time because, I didn’t have the proper hardware to install the batteries. I was very grateful for Bill’s help.”
“The building center has everything you need for your building project, and no matter if it’s a small or large project, Matt Rask is the person you should ask for. His knowledge about different products and why one is better for you project versus another is essential to getting your project done right, on time, and within budget.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.