AutoZone Auto Parts in Saugus, MA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the store's great service and well-stocked inventory, even with a new competitor nearby. The knowledgeable and friendly staff, such as Mathieu V., Peyton, and Danny, are known for their exceptional customer service. They go above and beyond to help customers find the right parts and even assist with installations. Customers appreciate the staff's kindness, dedication, and willingness to provide personalized attention, even in these chaotic times. Overall, AutoZone in Saugus is a reliable and customer-focused destination for auto parts and services.
Ed the manager was awesome went there with a bad battery and he switched it for me in the pouring rain and made sure I was good to go
May 2026
I must say a big thank you to the Store Manager Ed. Excellent customer service, very polite and patient with trying to understand and resolve my issue. He was even very kind enough to change my wiper and give me advice on other issues I had, all at the same time multitasking and helping other clients and calls.
May 2026
Ed the manager was super helpful and informative, I really appreciated his help and insight!
