AutoZone Auto Parts in Malden, MA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its helpful and friendly staff, who go above and beyond to assist customers. Customers often praise the mechanics and staff at this location, with one reviewer noting that all their mechanic friends shop there and they always have what they need. Another customer had a great experience with Bryan, who helped them with a dead car battery and provided excellent service. While the majority of reviews are positive, there was one incident where a customer's daughter was charged $20 for a simple battery post cap installation, which the manager later refuted and resolved. Overall, the store is highly regarded for its excellent service, with customers appreciating the staff's willingness to help, even going as far as installing windshield wipers for an elderly customer.
Excellent service at AutoZone. The man JEURY’S MONTILLA AUTOZONE IN MALDEN who helped me was very friendly, patient, and clearly knows what he's doing. He explained everything about my K&N filter and helped me choose the right product. Highly recommended, outstanding customer service. Thank you!
August 2026
Plenty of parking. Full staff. Had all parts i needed
May 2026
Good service. They were busy but installed my new windshield wipers and I received a complimentary gallon of winter washer fluid. I bought the middle cost wipers and they were okay on price. All in all a good visit.
