Bob's Discount Furniture and Mattress Store in Saugus, MA, offers a wide selection of premium furniture at competitive prices. Located conveniently on Route 1 South, the store is known for its friendly and knowledgeable staff who prioritize customer satisfaction. Many customers have praised the exceptional service provided by team members, including Steve, Jack, Lori Z., and Ausie, who are recognized for their patience, attention to detail, and willingness to answer questions. Reviews highlight the supportive atmosphere, with staff ready to assist from the moment customers enter the store. The efficient service extends to finalizing orders and delivery arrangements, ensuring a smooth shopping experience. Customers appreciate the store's flexible payment plans, making it accessible for various budgets. With a focus on building lasting relationships, Bob's is a top choice for those looking to furnish their homes in Essex County and surrounding areas.
Customer service was excellent . As I walked in there was an associate ready to answer my questions. I would definitely recommend Bobs to anyone wanting to buy furniture.
July 2026
Had a good time choosing my couch. The sales person was very helpful - gave us space to browse, and didn’t try to push anything on us.
July 2026
Sales person was very knowledgeable and took her time explaining information about the furniture we were interested in
