FedEx Office Print & Ship Center in Saugus, MA offers a comprehensive range of printing and shipping services for businesses and individuals. Customers can utilize FedEx shipping, copying, digital printing, direct mail, signs and graphics, and more. The center also provides internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. Documents can be uploaded online for convenient pick-up or delivery of flyers, brochures, presentations, banners, and signs. The store is praised for its efficient shipping process, including a self-serve kiosk for prepaid labels that minimizes wait times. Staff are highlighted for their exceptional customer service, going above and beyond to assist with complex shipping needs, even at closing. One reviewer specifically mentioned an employee named Tim who provided patient and professional help with a difficult return drop-off, even offering a coupon for a future visit. Other reviews note helpful and friendly staff, creating a nice and friendly atmosphere. One customer was particularly impressed by the assistance received with packing and shipping awkward items to multiple addresses, with an employee named Kim efficiently handling the task. The team's dedication ensures that important shipments, like those for a children's event, arrive on time.
After driving around in circles, as I normally do in New England, I had an amazing experience at the FedEx with Mike Daley, he was so helpful & patient, printed my label complimentary TY Mike!!!
February 2026
Try to shipping goods from here, good customer support
May 2025
I needed some help with a last-minute print job, and Kim at this location went out of her way to help us and get us what we needed. Great customer service and great person!
