The UPS Store #4423 in Wakefield is known for its friendly and helpful staff. Customers praise the store for great customer service, with employees like Mikayla, Mary, and others always ready to assist with a smile. The team is experienced in packing, especially for fragile items, and makes every visit a positive experience. Many reviews mention how the staff go above and beyond, interacting warmly with children and turning even bad days around with kind words. The store is neat, tidy, and operates efficiently, making shipping, printing, and mailbox services simple and quick. Customers appreciate the welcoming atmosphere and the knowledgeable team, including individuals who help with package returns and document printing. The store also offers services like notary, shredding, and faxing, providing a one-stop shop for various needs. Overall, this location is highly recommended for its excellent service, friendly staff, and helpful environment. It is a great choice for anyone looking for reliable shipping and business services in Wakefield.
Great Customer Service - Had multiple returns from different vendors and I'm not that quick on my phone to find the codes for each. The associate was so patient!
August 2026
Mikayla and Ben were AH-Mazing!! Customer service at its finest. They were very kind and professional in helping me with my order. They deserve a raise!
March 2026
The shipment was excellent, very safely packaged. Thank you very much for all the help, pleasant communication and listening to my needs.
