Usually a nice place to do business but today MaKayla S was rude, inappropriate and confrontational. Not only was she rude to me but was unprofessional and condescending to the nice gentleman she was working with. She created unnecessary tension.
January 2024
I had an excellent customer service experience here this afternoon. Eli and Joe went above and beyond to assist this technologically challenged old lady. They were patient and efficient even though the store was quite busy. Thank you very much!
December 2023
Courteous, professional, respectful service at the Lincoln St, Wakefield, MA UPS location. EXCELLENT owner and staff.However, I tell EVERYONE not to go to the Salem, MA UPS store. TERRIBLE, TERRIBLE owner! VERY rude.