The UPS Store #6711 in Saugus is a reliable, friendly, and efficient local business that offers expert packing, shipping, printing, and document services. Customers appreciate the helpful staff who handle packages with care and provide professional assistance. The store also features a mailbox service, notary, shredding, and faxing, making it a convenient one-stop location. Despite busy times, the staff manages long lines quickly and maintains a positive, easy-going attitude. Many customers have been using this location for years, citing consistent reliability, on-time deliveries, and easy package tracking. The store is well-regarded for its reasonable prices and quality work, especially for unusual or odd-shaped items. While some suggest adding a self-service kiosk, overall, it is considered one of the best UPS stores in the area, dedicated to helping customers with their shipping and mailing needs.
The staff are always friendly, helpful, and quick. They don't always open right at 8:30 AM, which can be tricky if you are in a rush. Be mindful that this location may open a few minutes late and there can be a line of people waiting for it to open. Love that they have tape and other shipping supplies available if needed!
February 2026
how friendly and talkative people are there it’s truly nice having someone engage in conversation instead of just hurrying along and make you feel bad for using their time. I have never had a bad experience there and I always go to UPS!
January 2026
Dylan in the Saugus, Ma store was amazing!! Helped me carry my large boxes into the store. Extremely helpful with offering best cost ship methods. Very pleasant to work with! Give him a raise!
