Members Plus Credit Union is a long-standing non-profit financial institution serving the community. Reviews consistently highlight fantastic experiences and great service. Members describe the staff as wonderful, friendly, nice, very helpful, professional, and personable, often greeting people with a smile. Specific qualities praised include being knowledgeable, trustworthy, and paying attention to details. Staff members provide empathy, compassion, support, and consideration, making difficult situations easier to navigate. The service is noted for being both professional and personable, with staff always ready to help with questions and banking needs. The process for products like personal loans is described as easy, with a navigable website and efficient follow-up that makes members feel at ease. The overall treatment from entering to leaving the establishment receives high praise, with many members stating they are very happy and pleased with the entire team. The Norwood location, in particular, is commended for these qualities.
Andrew and Noreen. When I say the best customer services. The best all around.
August 2025
ALWAYS A PLEASANT EXPERIENCE AND ALWAYS GREATS ME BY MY NAME. I ALWAYS GO TO THERE BEST TELLER NOREEN AND SHE IS FANTASTIC
July 2024
I called inquiring about becoming a member at members plus and Kamaia let me know everything I needed to know to get started. As I just moved in the neighborhood and am looking for a new credit union where I feel I can trust; She was very knowledgeable and personable, and I will definitely be opening up an account with... read full comment
