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“Best post office in the city! They are kind and friendly. I’m on the south end of the city I have 2 post office next to me but I prefer to make the drive across town. That’s how well they treat you.”
8:30AM - 5PM
1278 Grand Army of the Republic Hwy, Swansea
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“Whoever was answering the front desk phones today (3/4) in the Swansea MA post office is an amazing human being! I accidentally put in the wrong address to ship two items and didn’t realize it until they were almost being delivered!
I called and not only was he extremely polite but he took down my information and helped me with the problem! One of the packages already arrived no problem! Thank you so much!
USPS has been under so much pressure and I’m sure they deal with rude phone calls and problems all day... but despite that this person still helped me solve a problem very important to me in such a kind manor and I am so thankful!
Be kind and respectful to all USPS workers!”
“My favorite post office! I drive out of my way to make it to this one. The ladies are both extremely nice and helpful, especially when you become a regular like me!”
“They are always pleasant and helpful. This one time I brought in a package and I unknowingly wrote down the zip code wrong, right city, wrong zip. He picked it up right away the last 2 numbers were switched. Right away he showed me the error, looked it up and corrected the error and it would be delivered the next day. Yes they are very helpful and kind.”
“The woman working the front counter is so nice and always has a smile. I drive out of my way to this particular office because she is so pleasant. There is also lots of available parking!”
8:30AM - 4:30PM
275 Winthrop St, Rehoboth
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“Everyone at this branch is the nicest. Always smiling and asking how they help. Our regular Carrier, Kathy who does Purchase st. is always so pleasant. Knocks on the door if the box is too big and always follows up with certified or registered mail the next day. We get 5 star service here. Thank you everyone.”
“No problems when you go in with patience. Everything is taking care of STAFF is kind and great on giving help on shipping services the USPS provides. Pleasurable experience. Thank You!”
“After my horrendous experience at the New Bedford USPS--which left me vowing never to step foot in that branch again (which I've held to this day)--I started going (almost exclusively) to this Faunce Corner location. I actually went there to mail the catalogue that the NB branch refused to mail. That was years ago, but I do remember that the woman I interacted with was very kind, and I remember not just *thinking* there was a huge difference in attitude and service, but also *feeling* there was. I did get that package mailed, and it did cost more than the quote, but being met with an apologetic, empathetic, and understanding representative MADE A MEANINGFUL DIFFERENCE!Over the years, I've had nothing but good experiences at this location. I've always found the tellers to be friendly and professional. I also like that, because of the footprint/layout of this branch, it feels less claustrophobic when there is a line (vs. NB branch). When I'm in the area, this is my branch of choice and would recommend it without reservation!!”
“EDIT: Changing my previous rating because I filed a complaint and they immediately took care of it. Systems were down so they couldn’t scan my package all is well. Thank you so much for your quick response even calling during off hours. STORY: Dropped off a package at 8am with a blood sample that already had a tracking number on it. They never scanned it and put it in the back. Tried called customer service no help. Crossing my fingers it isn’t lost.”
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“I just want to give the biggest shout out to Lou for all of his help, kindness, and patience he just gave me to mail my package overseas. He was very professional, friendly, and gave me advice that helped make the process smoother and more efficient on both our ends, all while being quite timely. I honestly cannot say how thankful I am, especially being from out of town, for the experience I just had and would recommend this post office to anyone needing postal service. Also, a thank you, if you ever read this, to the gentleman who offered his assistance in helping me to package up my box for shipping. Everyone's kindness was def a true testament to the character of this area, one in which I appreciate and cannot be more thankful for.”