“The associates at this location were the best I’ve experienced. After my rental, I went into the store for more boxes. I heard one client, who was on the phone, ask if the lines were recorded because he wanted whomever was listening to know the associate deserved a raise. I concur.
It was 19 degrees and after doing all of the self check out in the frigid cold, the truck I was assigned wouldn’t start. Completely frustrating. Fortunately, the associate had just arrived that morning. She turned what was beginning to be terrible experience, into a good one. She made sure I had a clean, working truck, which I so appreciated.
They all work as if they are the owners. You can’t ask for more than that.”
“This review solely relates to the store where they sell moving and packing supplies. I am not reviewing the storage aspect of this business, since i have never used this particular service. I was in search of a shipping box approximately 25-27" L x 26" W x 17-18" Tall. My first stop was the UPS Store, who wanted $26.00 for this box! Outrageous! My next stop was here. Virtually the same box was only $7.95. The lady at the register was very kind and professional. I found what i needed in just a few minutes, after comparing a few different sized boxes to make sure they were the correct size I needed to ship an item by carrier. I accomplished my mission in about five minutes! Next time I need shipping/moving supplies this is where I am purchasing them from!”
“Good old fashioned customer service! Thank you Hector ?
It’s been a crazy week. Things just got a little better thanks to Hector. I have had mixed experiences with U-haul in the past. This particular location is top notch.”
“I had a great experience! The man who received the truck was very helpful and kind- he went above and beyond by inflating a tire on my vehicle- I was very impressed by his kindness. The lady inside the store where I needed to purchase tape was radiant and delightful ! I would highly recommend this location”