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“The best storage company in the Greater Boston Area! Super clean, secure, magnificent staff especially Norvia! I highly recommend this company to anyone looking for storage around the Boston area.
John”
“This was my first experience with U-Haul, and it was nothing but great. Thomas Webb, in particular, was fantastic: helpful, supportive, and kind when assisting with my moving needs, which are already stressful enough.”
“I recently rented a storage unit at Stor-U-Self in Woburn, MA, and the experience couldn’t have gone more smoothly. This was my first time arranging a storage space, and I wasn’t sure what to expect—but thanks to Michal, the process was easy and stress-free from start to finish.
Michal was friendly, knowledgeable, and incredibly patient, taking the time to explain everything in detail and answer all of my questions. He made sure I fully understood the rental terms, access procedures, and payment options before moving forward. His thoughtful and professional approach gave me complete confidence in my decision.
The facility itself is clean, well-maintained, and secure, with easy access and excellent organization. You can tell the staff take pride in keeping everything in top shape.
Overall, I highly recommend Stor-U-Self Woburn—especially if it’s your first time renting storage. Thanks to Michal and the team, what could have been overwhelming turned into a smooth, positive experience!”
“Great experience from start to finish! The staff was incredibly friendly, polite, and knowledgeable. At a time when customer service seems to be at an all-time low, other businesses should take notes from these guys.
Most people who come here are already dealing with the stress of car trouble, insurance claims, and everything that comes with it. They make the entire process fast, easy, and as painless as possible—all while keeping a smile on their faces. It’s refreshing to find a business that truly cares about its customers. Highly recommended!”
“Excellent experience! I especially want to recognize the outstanding customer service I received. The representative who helped me was friendly, professional, and very knowledgeable. They made the truck rental process quick, easy, and stress-free by answering all my questions and ensuring everything went smoothly. I truly appreciate the excellent service and would definitely rent here again. Highly recommended!”
“Moving is never easy, but working with U-Haul of Malden-Route 60 to have our U-Boxes delivered, stored, and ready for our arrival made the process remarkably smooth. The person who truly made the experience exceptional was Andy, who proactively called and texted us to answer questions, confirm details, and ensure everything was in place before we arrived. His communication and customer service gave us confidence during an otherwise stressful move. The location was convenient, well organized, and had everything we needed to make our transition to Boston as easy as possible. While moving is always a challenge, U-Haul of Malden-Route 60 was a bright spot in the process, and I would gladly use this location again.”
“Gentrit was very helpful and knowledgeable with the selection of items I needed for my move. He even went above and beyond by helping me take all my boxes out to my SUV. Thank you so very much!!”
“I had to rent a pick up truck for my camping trip, Hannah provided Great experience from the Pick Up to drop off. If you need a rental truck in the area. This is definitely the spot to come to!”
9AM - 5PM
124-126 Eastern Ave, Malden
Truck Rentals
“I found renting a U-Haul truck at U-Haul Moving & Storage of Malden Center to be incredibly easy, efficient, and stress-free. Moving can be overwhelming, but renting from this location was a breeze and made my entire moving experience seamless. After arriving in Boston, we were pleased to find our truck ready to go, and the staff member who assisted us was knowledgeable, professional, and took the time to answer all of our questions. The pickup process was quick, straightforward, and exceeded our expectations. I would absolutely rent from this location again and highly recommend it to anyone looking for a smooth and hassle-free rental experience.”
“This location rents U-Hauls inside the hardware store with the trucks behind the building. We received help from Al who made the whole experience smooth. From the jump, Al was super friendly and reasonable. He walked us through the paperwork efficiently and made the intimidating rental experience completely stress free. I’d highly recommend this location to others looking for a good rental experience. Would definitely come back for any UHaul needs in the future. Excellent service from Al and the team.”
“Had a great experience with the front desk and maintenance at the storage. The maintenance worker who speaks Spanish, Portuguese and French was really helpful and a nice guy”
“According to my U-Haul account, I've rented 10' and 15' trucks here in Jan 2025, Feb 2025, and Nov 2025. No issues with any of those transactions though I will say that the employees were not particularly memorable.
I recently came for some cheaper-than-Home-Depot moving boxes and was in and out in under 5 minutes since I knew how many of each I wanted. The man behind the desk even helped bring the boxes out to my car.
I returned a week later with my original receipt to return the boxes I didn't use. The manager was not there so I was told to leave my information and the refund would be processed once the manager got in. I checked my credit card transactions a few hours later and got the refund.”
“Amazing staff. I have rented from various Uhaul facilities around the country and the service we received the other day from Chris and Jahn was far superior to the service provided by any other U haul employees. They were friendly, patient, knowledgeable and helpful. They made us feel like valued customers and were so accommodating. If you need a rental in Boston, be sure to use this facility and ask for Chris and Jahn, you will not be disappointed.”
“very helpful staff at this location. thought this was going to be the hardest part of moving, but they really made it simple. would absolutely use them again in the future.”
“Great van, it's so new I love everything about how easy it was to use the app I'm a Zip car customer and I think Uhaul did such an amazing job making sure evey part of the van was so easy to figure out. Great job I'll be back next week to rent the van again. THANK YOU SO MUCH!!!!”
“The associates at this location were the best I’ve experienced. After my rental, I went into the store for more boxes. I heard one client, who was on the phone, ask if the lines were recorded because he wanted whomever was listening to know the associate deserved a raise. I concur.
It was 19 degrees and after doing all of the self check out in the frigid cold, the truck I was assigned wouldn’t start. Completely frustrating. Fortunately, the associate had just arrived that morning. She turned what was beginning to be terrible experience, into a good one. She made sure I had a clean, working truck, which I so appreciated.
They all work as if they are the owners. You can’t ask for more than that.”
“Best Rental experience in and out no long waiting and the guys at front desk was very professional and helpful and prepared to get me in and out knowing I was on a time crunch”
“Ryder in South Boston has been a great partner for us for the last 20 years but especially in the last year and a half with the covid pandemic. We’ve counted on Ryder more than ever with the many changes and challenges this year and Ryder, and Nick and Matt in particular always come through with solutions to our logistics needs. They’re always great to work with and great and quick responses!”
“I picked up the truck using online application, because the office was closed at that day.
I recommend the following:
1. The online instruction doesn't specify where to find the black box with the truck key. I was looking for the black box on the truck,
and its cargo area. Turned out the black box was outside the office door on the wall. It was somewhat frustrating, Please update the instructions with the location of the black box.
2. While looking for the black box, I was trying to contact a UHaul representative with the question. The only well visible contacts were the address and phone of the office, which was closed. Their phone was sending me to the voice mail, which would be read in a few days.
I finally found 800 number in one of emails/app messages. People at 800 number were great.
Please, make sure that the 800 number is included everywhere where UHaul contact information is provided, especially on the days when the local office is closed.”
“I am based in Saugus and have gone to this U-Haul multiple times for various reasons. Nathan is always there to help me and has an amazing customer first mentality. I truly appreciate his help and want to give him the recognition he deserves”
“Big nice moving trucks. Good people working here too. Made all the transactions easy. They have lots of supplies on site, and rental pads too. Drop off after hours on site. Quote was spot on. I like this place and can definitely recommend them. Right off the fellsway, getting on the freeway after picking up was really easy.”
“This location was so convenient. The guy was very helpful. respectful, great customer service all around 10 out of a 10. I would definitely recommend and use this location every time I need a U-Haul”
9AM - 5PM
985 Massachusetts Ave, Boston
Truck Rentals
“I visited this location several times and everybody I mean every single employees are great, especially Madeline she is exceptional. I would highly recommend this place to anyone and would LOVE to go again. Thank you so much for everything you guys do!!!”
“The manager, Anthony (Tony) Jimenez, was extremely helpful when we were moving our furniture into storage. He was the only employee present, dealing with multiple customers, and he still took the time to help us move our heavy furniture into the elevated storage space. He went above and beyond in making our rental experience so much easier.”
“We rent from Ryder in South Boston at least twice a month. Every rental is flawless and the team always gives excellent customer service 100% of the time. I highly recommend this location.”
9AM - 5PM
150 Fairmount Ave, Hyde Park
Truck Rentals
“I had an amazing experience renting a truck from here! The staff was super friendly and made the whole process so easy. Everything was clean and ready to go, which really took the stress out of my move. Highly recommend!”
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“10 stars to my guy Alan but only 4 stars to U-Haul. Process was smooth and easy for me but I was there on August 1 at 9am and Alan was the only one working on an insanely busy morning. Several people's trucks/equipment were unavailable and Alan was a wizard simultaneously calling and texting shops all around the greater Boston area while checking in 2-3 people at once. Give my man Alan a raise.”