U-Haul Moving & Storage of Somerville offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, portable U-Box containers, and self-storage options. The location is known for its helpful and friendly staff, who provide excellent customer service and assist with app-related issues, ensuring a smooth moving experience. Despite some challenges, such as reservation adjustments and key code problems, the team was quick to resolve issues, often offering upgrades and partial refunds to make things right. Customers appreciate the professionalism and kindness of the staff, especially during busy moving seasons when they manage to deliver efficient and hassle-free service. The trucks are clean, reliable, and ready to use, making the rental process straightforward. Overall, U-Haul of Somerville is highly recommended for its helpful staff, quality equipment, and dedication to customer satisfaction, making both local and long-distance moves easier and more manageable.
Good old fashioned customer service! Thank you Hector 😃
It’s been a crazy week. Things just got a little better thanks to Hector. I have had mixed experiences with U-haul in the past. This particular location is top notch.
September 2024
The folks at the counter noticed I was struggling with the app and jumped right in to help me out. Kind, fast, and thorough.
August 2024
Great service, no surprises, everything as promised.
