“The associates at this location were the best I’ve experienced. After my rental, I went into the store for more boxes. I heard one client, who was on the phone, ask if the lines were recorded because he wanted whomever was listening to know the associate deserved a raise. I concur.
It was 19 degrees and after doing all of the self check out in the frigid cold, the truck I was assigned wouldn’t start. Completely frustrating. Fortunately, the associate had just arrived that morning. She turned what was beginning to be terrible experience, into a good one. She made sure I had a clean, working truck, which I so appreciated.
They all work as if they are the owners. You can’t ask for more than that.”
“The manager, Anthony (Tony) Jimenez, was extremely helpful when we were moving our furniture into storage. He was the only employee present, dealing with multiple customers, and he still took the time to help us move our heavy furniture into the elevated storage space. He went above and beyond in making our rental experience so much easier.”
“I haven't rented equipment from here yet, but I'll explain my positive experience when I went to do so.
Melvin understood what I needed and gave me a much better moving solution. He spent a good 15 minutes looking up options and answered all of my questions accurately. Always smiling too.
If I get a chance to rent from here, I definitely will.”
“This review solely relates to the store where they sell moving and packing supplies. I am not reviewing the storage aspect of this business, since i have never used this particular service. I was in search of a shipping box approximately 25-27" L x 26" W x 17-18" Tall. My first stop was the UPS Store, who wanted $26.00 for this box! Outrageous! My next stop was here. Virtually the same box was only $7.95. The lady at the register was very kind and professional. I found what i needed in just a few minutes, after comparing a few different sized boxes to make sure they were the correct size I needed to ship an item by carrier. I accomplished my mission in about five minutes! Next time I need shipping/moving supplies this is where I am purchasing them from!”
“Had a great experience with the front desk and maintenance at the storage. The maintenance worker who speaks Spanish, Portuguese and French was really helpful and a nice guy”