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“The associates at this location were the best I’ve experienced. After my rental, I went into the store for more boxes. I heard one client, who was on the phone, ask if the lines were recorded because he wanted whomever was listening to know the associate deserved a raise. I concur.
It was 19 degrees and after doing all of the self check out in the frigid cold, the truck I was assigned wouldn’t start. Completely frustrating. Fortunately, the associate had just arrived that morning. She turned what was beginning to be terrible experience, into a good one. She made sure I had a clean, working truck, which I so appreciated.
They all work as if they are the owners. You can’t ask for more than that.”
“Good old fashioned customer service! Thank you Hector ?
It’s been a crazy week. Things just got a little better thanks to Hector. I have had mixed experiences with U-haul in the past. This particular location is top notch.”
Truck Rentals
Truck Rentals
Truck Rentals
“The customer rep was wonderful. Efficient, friendly and customer service focused. She deserves a recognition and was a big reason why my experience was very positive.”