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“This is my first dealing with JJ best. Michael Ponte was my loan officer. Besides being a very friendly and personable individual he was fun to work with considering this process.
He was able to take care of everything expediently and quickly finalized the funding.
The check was then sent overnight and I received it the next day. I would not hesitate to use them again or recommend Michael for your Finance needs.”
“Danielle is the best! I wanted to buy a new vehicle but had no idea what I was doing. Danielle went above and beyond in helping me with my auto loan at a rate that was far better than the dealership.”
“I had a good experience yesterday with Felicia, Gloria and the third is ...hmmm. Jay or Jane? They were nice and helpful. I had had some checks bounce due to another bank and other issues and they waved fees and set me up with ACHs. The location is clean and convenient. They seemed to operate well as a team.”
“The level of confidence walking out of this bank after having a god awful experience at Citizens was the best feeling ever !! This bank not only accommodates their members but also assures their security !! Best bank I've encountered in a long time !”
Closed
70 N Water St, New Bedford
Banks
“Monica the Bank Manager has been very helpful with my banking affairs. She is very friendly, helpful and knowledgeable going above and beyond . You will not find better help. I am very thankful for her help. Many times I have been in some perilous situations and came out much better after discussions with her.”
“BayCoast Bank is my favorite bank ! Melissa the assistant branch manager is so friendly, helpful and knowledgeable . I also love dealing with the friendly staff there and their call center. They make me feel like a millionaire ! I appreciate the welcome that they give me all the time. I am trying to get up to speed with all banking innovations. Another 5 Stars for them? ? ? ? ?”
“Linda, Grace and everyone at Rockland Trust has been extraordinarily understanding during a family crisis with my sister, who has been banking there for eons. Their compassion and efficiency is commendable, practicing exemplary customer service. I am grateful.”
“Nothing but positive things to say about this bank. I came here after leaving St. Anne's Credit Union and they gave me absolutely nothing but problems, headaches and a hard time. They would always lock out my account for fraudulent activity when it was always a transaction processed by me. And they're closed on weekends so you can't reach anybody through customer service. But with Rockland Trust they're open 7 days a week and customer service is always available which is very helpful because I need to be able to access my funds more on the weekends than any other time. And from the minute I walked in the door, Yasmin was answering every question I had and it was all answers I was hoping to hear. I highly recommend Rockland!”
“Rob from all trust has been extremely helpful in assisting us with transfer of accounts, business accounts, paper work, and all that good stuff you have to deal with at banks.He has been professional, responsive, informative, and timely throughout the entire process.I could not be happier with the service, thank you again Rob.”
Closed
200 Mill Rd #100, Fairhaven
Banks
“I had a really pleasant phonecall experience with chelsea I think her name was. I was on my work break which was only 15 minutes. She worked very fast to help me with my situation. And she was very kind, & helpful with a very blooming positve personality. I love encounters like that. You could tell she truley cares about people and her job. I hope she gets to see this review”
“The staff are always willing to take the time to answer any questions.Odessa the branch manager is knowledgeable in every service provided or will direct you to the proper contact. I have been with Webster for 30 years plus.iIhope this branch will remain at this location because it has a personal touchThe best bank in Town.”
“I went into this bank for the first time last week and had the pleasure of having Rachel assist me. She was so kind and really went above and beyond with a smile on her face the whole time. When I left I called my husband to tell him I will only go to this location from now on even if it is not the closest to me. So worth it when there are employees like Rachel who genuinely care!”
“Great staff and great management! There was a very rude and aggressive man who used the R word during his transaction and my teller expressed that the word is offensive to use! The man ended up being more aggressive and calling my teller the R word as well and because of this, my teller’s coworker who was servicing the man at the time, refused to help him. Management came over to have a better understanding of the situation and backed up his staff, GREAT management! The man swore at them and left the store screaming.”
“Our company has been working with Bank Five for years. The relationship is awesome. I took a personal loan to work with Mass Save and it could not have been more seamless. Ismael Tavaras and Brianna Pinhal were unbelievable! LOVE this BANK and this TEAM!”
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“Great little bank with big service. The best thing I did was move away from a large bank with little to no focus on individual customer service to this small bank. They offer all the modern tools with good old fashioned service. Chad and Sonia are fantastic.”