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“My name is Vernon L having very much difficulty trying to activate a iPhone
I was on the phone for more than 5 hours with several different people being very fusterated I brought the phone down to the xfinity store in hyannis ( cape cod mall )
It was almost closing time but I was assisted by a young man named Conner
At first Conner advised me the store had no internet service explaining to him what I had gone through he was more than happy to look at the phone anyway
It took him about 10 minutes to get the phone activated even with no internet service
My opinion Conner should be recognized for his excellent service his professionalism and the personal attention he gave me
He scores 5 stars with me
Thank you for your time”
“Amazing experience at this Verizon store! The staff was incredibly helpful and knowledgeable, making the process of upgrading my phone seamless and enjoyable. I left feeling super satisfied with my new device and all the great tips they gave me!”
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“I don't know why there's so many bad reviews. Yeah, they were busy so I had to wait around 20 minutes before someone spoke to me but when I spoke to Kerri she solved my issue within 5 minutes!! Plus she was so nice!!! Thank you!! Really great customer service. ☆☆☆☆☆”