The AT&T Store in Springfield offers a wide selection of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans tailored to meet various needs. Customers appreciate the friendly and knowledgeable service provided by staff members. Reviews highlight exceptional experiences with employees like Carlos, Premere, Kristofer, and Edwin, who are noted for their patience, helpfulness, and willingness to go the extra mile. Edwin, in particular, received praise for his kindness and generosity when he provided a customer with a personal phone for no cost. Overall, the store is recognized for its excellent customer service, making it a reliable choice for anyone looking to stay connected with AT&T's nationwide 5G service and unlimited data plans.
I would like to share my incredible experience with a staff member by the name of Premere from AT&T on Boston Road in Springfield, MA, for his exceptional assistance in troubleshooting my Apple Watch. He demonstrated a high level of professionalism and expertise.
February 2025
Kris was very professional and help me out with everything that I asked and needed
February 2025
Carlos Pizzaro and Premere Long gave me excellent service. They were very patient with me, very knowledgeable, and helped me buy and set up a new phone. I have rarely experienced such patient, helpful service anywhere else. Thank you. Sarah Clayton
