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“David is the best employee in the store, I had problems with my phone, the community was bad and he solved everything and best of all, he found a way to help me for free! I recommend everyone to come to this store and David thanks again”
“Tarun did an awesome job took the time to help me out didn't rush with me also got my phone back to working I will come back to this store 💯 thank you for your help tarun.”
“I love this store; I changed companies and they have treated me with the best service. And the best prices in the entire city. Thank you David for your attention”
“Viviana at Metro is absolutely outstanding! She just helped me change my phone line to a new plan and made the whole process so easy. She is always so patient, positive, and helpful no matter what when I come in. I highly recommend asking for her if you need assistance! She’s the best.”
“I really liked the way the young woman treated me. The place was very clean and the girl informed me very well of the changes that would be made starting in October. The service was very friendly.”
“I recently purchased a moto G from jhoan and Arline on st James ave. And the customer service I have received was so amazing. He was friendly and very helpful! Arline was right there with lots of knowledge about my phone. They were so nice that I will only go to this boost from now on. Outstanding customer service!”
“Thank you Brian for your kindness in helping me, it was cricket from the main st Springfield, they charged me $20 to do an eSIM swap, it helped me a lot through customer service in the store, I appreciate it, tremendous service, now advance for sumner, I'm coming 100%”
“The crew here are awesome!
Just today, I discovered I had a bill due, well, today! I had a hard time to pay through the app, so I drove to the store. The associate was able to quickly process my payment within minutes!”
10:30AM - 8PM
1714 Boston Road, Springfield
Mobile Phones
“Went there for a iphone 14 pro case they had like 10000000 cases so many options and a found a very nice one and even got a dumpling squishy overall a very good place”
“Either me coming every month to pay my phone or me coming in to ask questions JC is always going above and beyond to help me shes the best metro needs employees like her”
“The woman that works here is Amazing! She always helps me to the fullest. I highly recommend this location. They go above and beyond to satisfy their customer's. You won't be disappointed.”
“A great team of honest workers. Pays very good attention to detail. My transfer from Cricket to Metro was seamless.
I was out the door with a Samsung for $205.
iPhones were like $300 and up.”
“They helped me turn my phone service back on. Very professional and patient because being with no service for three days makes you cranky. I’m happy they were able to help.”
“Genesis helped us and she was incredibly patient and kind. I have never seen anyone do their job as well as she did. She took care of multiple customers and helped us with our complicated issue and she was super kind to everyone.”
“My phone wasn't working correctly it was talking back to me so I brought it to the store and this lovely young gentleman called Wes helped me and fixed my phone I recommend this store to everyone”
10AM - 8PM
800 Boston Rd, Springfield
Mobile Phones
“the associate helped me set up my Samsung watch, he answered all my questions just a great help I wish I got his name I think it was
Joe thank you for all you did helping me set up my watch.
John”
“I went seven stores metrooo I finally found right rep to help me resolve my issue he was very professional kind with my difficult matter and help with my issue . Thank you Divante. I recommend him for your service. Please give Divante a raise Thank you :)”
“Had Wes as the sales rep today 6/30/2026. My experience was awesome, the change over from my carrier went so smooth to Metro and he even set me up with autopay. I highly recommended going to the Liberty St. location if you are thinking of joining Metro. Thanks again Wes!”
“Great experience at T-Mobile! The store had a really good vibe, and everyone there was friendly and helpful. The girl who assisted me was especially kind, patient, and easy to talk to—she made the whole process smooth and stress-free.
I didn’t catch her name, but she did an amazing job and really took care of everything I needed. Honestly, no complaints at all.
Highly recommend this location if you’re looking for great customer service and a welcoming atmosphere!”
“Hello, This Verizon on Boston Rd. In Spfld. Is very helpful, and knowledgeable. Husband had a issue with a Ad that was constantly opening, and it was hard to close it or get rid of it ! In and out within 10 minutes. He was very impressed.”
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“We had such a great time here! We were treated very nicely and he got our phone done quickly and was super friendly, this is my second time coming here and the prices are always super affordable. We will be back soon!”