Cell Phone Stores in Springfield, MA

22 locations found near Springfield

“What took me 5 hours to do myself, they took care of in just 15 minutes and did a far better job. I will absolutely come back and would recommend anyone give these guys a try. Thanks for your tremendous service!”

4.9 Superb197 Reviews

“David is the best employee in the store, I had problems with my phone, the community was bad and he solved everything and best of all, he found a way to help me for free! I recommend everyone to come to this store and David thanks again”

4.7 Superb142 Reviews

“The store manager, Sai, was very helpful getting me and my sister new phones and also through in a free phone case and screen protector. He was very nice during the checkout process. And when we were picking out a phone when we didn't know what we wanted or what to choose.”

4.6 Superb111 Reviews

“I love this store; I changed companies and they have treated me with the best service. And the best prices in the entire city. Thank you David for your attention”

4.6 Superb65 Reviews

“Well I was having a bad day already and out of nowhere my phone freezes yikes so I panic and drove fast to metro PCs on summer Ave in Springfield and I met by the sweetest young lady I believe heee name was Viviana she stay calmed tries to assist with frozen phone ,that didn't work but the young lady never broke a sweat nor did she give up on helping me very professional and kind made my day!”

4.7 Superb44 Reviews

“Sheila was great. She got me the best deal and I’m happy with what I got for my devices. She was very informative and efficient at her job. I’m happy with my ATT service and internet at home, your team work is great, I hope you keep it up, and I plan to be with you for a long time.”

4.3 Superb143 Reviews

“Fantastic customer service! I don’t catch her name but the girl working was awesome! You could tell she likes her job and was hyping her co worker up! It was a good experience!”

4.3 Superb76 Reviews

“Thank you Brian for your kindness in helping me, it was cricket from the main st Springfield, they charged me $20 to do an eSIM swap, it helped me a lot through customer service in the store, I appreciate it, tremendous service, now advance for sumner, I'm coming 100%”

4.5 Superb65 Reviews

“I really liked the way the young woman treated me. The place was very clean and the girl informed me very well of the changes that would be made starting in October. The service was very friendly.”

4.7 Superb33 Reviews

“Best ?local secret spot for fixing your phone and replacing the screen for YEARS… ?most affordable and efficient. Shout out to the woman who runs this!
It’s next to the buffet next door!”

4.5 Superb23 Reviews

“Either me coming every month to pay my phone or me coming in to ask questions JC is always going above and beyond to help me shes the best metro needs employees like her”

4.1 Good40 Reviews

“The woman that works here is Amazing! She always helps me to the fullest. I highly recommend this location. They go above and beyond to satisfy their customer's. You won't be disappointed.”

4.4 Superb16 Reviews

“Christy helped us out with an issue we were having with our phone. Super professional and efficient, she took great care of us . She is a great asset for T-Mobile!”

3.8 Good106 Reviews

“A great team of honest workers. Pays very good attention to detail. My transfer from Cricket to Metro was seamless.

I was out the door with a Samsung for $205.
iPhones were like $300 and up.”

3.9 Good20 Reviews

“I went to this store with two issues on different phones, I tried for two hours to turn up brightness as it was so dark could not see where adjustment was. The tech Ivan found it in two seconds. Other issue was my other phone was being taken over by pop ups. I've been trying to figure it out for over a month and Ivan in a matter of five min, no .more.... This employee was extremely knowledgeable as well as very pleasent person. I went in frustrated and ticked off went out laughing. Phone working as it did when I first got it. Great asset to buisness”

3.8 Good51 Reviews

“They helped me turn my phone service back on. Very professional and patient because being with no service for three days makes you cranky. I’m happy they were able to help.”

3.6 Good24 Reviews

“I love this store, the employees at the store are the best, really kind and patient. I have been going to that store from r more than 5 years and the new owner is really nice.”

3.7 Good57 Reviews

“I went seven stores metrooo I finally found right rep to help me resolve my issue he was very professional kind with my difficult matter and help with my issue . Thank you Divante. I recommend him for your service. Please give Divante a raise Thank you :)”

3.6 Good31 Reviews

“Genesis helped us and she was incredibly patient and kind. I have never seen anyone do their job as well as she did. She took care of multiple customers and helped us with our complicated issue and she was super kind to everyone.”

3.4 Good15 Reviews

“I needed a new phone, so I stopped by to get more information. Although they were quite busy, the team consistently checked in, apologized for the wait, and reassured me that they’d be with me shortly. The staff was welcoming, patient, and answered all of my questions without being pushy. Good experience overall!”

3.5 Good98 Reviews

“Hello, This Verizon on Boston Rd. In Spfld. Is very helpful, and knowledgeable. Husband had a issue with a Ad that was constantly opening, and it was hard to close it or get rid of it ! In and out within 10 minutes. He was very impressed.”

3.1 Average106 Reviews