Verizon offers mobile, 5G home internet, and business services. Customers can visit the store in Springfield or online to schedule appointments, place orders, and use options like in-store pickup, free 2-day shipping, or same-day delivery. Reviews describe both bad and excellent experiences. Many highlight super helpful, knowledgeable, and respectful staff who provide courteous service. Positive reports include associates who are informative, save customers money on bills, resolve problems, and complete phone upgrades and data transfers quickly. Customers note the store is well-stocked and recommend it, with some calling it a 5-star store and praising the excellent customer service.
Hello, This Verizon on Boston Rd. In Spfld. Is very helpful, and knowledgeable. Husband had a issue with a Ad that was constantly opening, and it was hard to close it or get rid of it ! In and out within 10 minutes. He was very impressed.
August 2025
Slowest service. Just needed to quick purchase a charger, decided it wasn't worth the wait. Took 10 minutes to even acknowledge I was a customer.
November 2024
They are our cellphone carriers and we have had them for years.
