This CVS location is highly appreciated for its helpful and friendly staff. Customers have praised the employees for going out of their way to assist, whether it's helping find specific items or providing excellent customer service. One reviewer mentioned that a staff member spent time helping them choose the right product, making their shopping experience enjoyable. The pharmacy team is also well-regarded; staff members know customers by name and are accommodating, especially when it comes to vaccinations and prescription pickups. Customers feel that this CVS offers a more personalized experience compared to other locations, and many appreciate the compassionate and patient attitude of the staff. Additionally, the store is convenient for quick shopping, with prescriptions ready promptly and items on sale. Overall, this CVS is seen as a trusted, caring, and efficient place where customers feel valued and well taken care of.
After dealing with the most UNPROFESSIONAL personal at the Wilbraham CVS... My visit to this store couldn't have been better, the pharmacy personal was VERY helpful, unlike our experience with the pharmacist at the other Boston Rd store.
Five stars!
June 2026
The cashier was so nice and the first one who put double bagging my purchase! Thank you, young guy!! Great job!
May 2026
Went into cvs to get a few items got to the toothpaste aisle ring the bell the person came over took out what I needed then tooled my item up front like I was gonna steal it like really
