Metro by T-Mobile, located at 455 Sumner Ave, is praised for its friendly and dedicated staff, who provide excellent customer service. Reviewers highlight the positive experiences they have had at this location, with employees like Alex and Nelly receiving special mentions for their helpfulness and professionalism. Customers have reported being offered amazing deals on new 5G devices, such as the Galaxy S21 FE and Samsung tablets, at great prices. The staff takes the time to ensure that every customer's needs are met, making the switching process smooth and enjoyable. Many customers express satisfaction with their purchases and recommend this store for anyone looking for prepaid plans and devices. Overall, Metro by T-Mobile stands out for its exceptional service and commitment to customer happiness.
Viviana at Metro is absolutely outstanding! She just helped me change my phone line to a new plan and made the whole process so easy. She is always so patient, positive, and helpful no matter what when I come in. I highly recommend asking for her if you need assistance! She’s the best.
July 2026
Viviana rocks. Helped out immensely all while training a new employee. Great job and very pleasant as well as knowledgeable.
July 2026
Viviana is a excellent representative. She takes her time with clients and she gives you her expert advice and opinions. And that is golden you don't find people like all the time. I wish there were more people like her around. She is assist to this company!!
