“David is the best employee in the store, I had problems with my phone, the community was bad and he solved everything and best of all, he found a way to help me for free! I recommend everyone to come to this store and David thanks again”
“I love this store; I changed companies and they have treated me with the best service. And the best prices in the entire city. Thank you David for your attention”
“Thank you Brian for your kindness in helping me, it was cricket from the main st Springfield, they charged me $20 to do an eSIM swap, it helped me a lot through customer service in the store, I appreciate it, tremendous service, now advance for sumner, I'm coming 100%”
“The store manager, Sai, was very helpful getting me and my sister new phones and also through in a free phone case and screen protector. He was very nice during the checkout process. And when we were picking out a phone when we didn't know what we wanted or what to choose.”
“I would like to share my incredible experience with a staff member by the name of Premere from AT&T on Boston Road in Springfield, MA, for his exceptional assistance in troubleshooting my Apple Watch. He demonstrated a high level of professionalism and expertise.”
“Excellent two experiences! First, the service on my personal cell was immediate and very reasonable pricing! The rep worked well with me on finding accessories to phone. The second encounter was with manager...he not only repaired work phone (again, extremely reasonable pricing), but gave suggestions on how to monitor issues with phone. Superb customer service!”