The AT&T Store in Springfield offers a wide selection of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans tailored to meet various needs. Customers appreciate the friendly and knowledgeable service provided by staff members. Reviews highlight exceptional experiences with employees like Carlos, Premere, Kristofer, and Edwin, who are noted for their patience, helpfulness, and willingness to go the extra mile. Edwin, in particular, received praise for his kindness and generosity when he provided a customer with a personal phone for no cost. Overall, the store is recognized for its excellent customer service, making it a reliable choice for anyone looking to stay connected with AT&T's nationwide 5G service and unlimited data plans.
Sheila was great. She got me the best deal and I’m happy with what I got for my devices. She was very informative and efficient at her job. I’m happy with my ATT service and internet at home, your team work is great, I hope you keep it up, and I plan to be with you for a long time.
January 2026
Premere have a great customer service help me and my wife with all our needs he explained everything with each and every detail great sense of humor I consider him for a manager position thank you for having him working for AT&T.
January 2026
Edwin was so helpful!!! T-Mobile made us wait 45 minutes for a transfer pin and he was so helpful and patience. He made sure to give me everything I want and then some!! He truly went above and beyond for his job! Even when people were upset that it took long he told me it’s fine and that he’s worried about getting... read full comment
