Pet Stores in Springfield, MA

“Great store! Helpful associate right when I walked in. She helped set up an account and showed me where to go to wash the dog. The dog washing area is clean and large with 3 bays; 2 for large dogs and one for smaller dogs. It's stocked with everything you need from shampoos to towels to a blow dryer. Awesome store! I'll definitely be back! The associates in the store all seem very professional and pleasant. I had a problem with a grooming appointment, but they were quick to reschedule me. UPDATE: Went to wash the dog today and the wash stations were filthy with dog hair. I'm not sure how often they're maintained but the stations were fairly dirty. Also, the blow dryer for the small dogs was out of order. Shampoos were running low, and the towels as well. Seems like the quality has dipped a bit. Still a great place to go for a dog bath, just disappointed this time.”

“From beginning to end everything was perfect. The staff took good care of my baby and extended to me with knowledge and care for my dog of wat to do when I with her in the airplane. The veterinary was patient with her and gave some helpful tips. Thank you”

“I love when I walk into the store with my pets Sky and Pico; The employees greet us! The service is excellent and the store is clean for animals. The vets are excellent and patient with the animals. The quality of the employees who trim and bathe the animals are excellent! They always have a positive attitude and greet the animals. Pico and Sky already have a routine and knowledge of the place.”