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7:30AM - 5:30PM
185 Main St, Stoneham
Oil Change
“Had a great experience with the service department. After waiting a long time to get an appointment to repair my car, Rich from service called to tell me they had some sick calls and was not sure if they would get to my car. He apologized and offered a few solutions that would make it easy for me to bring it back if need be. He called me again mid afternoon to tell me the mechanic brought my vehicle in and it needed a part that they wouldn’t be able to get to the morning, did I want to bring it back or could they keep it? I was able to secure my own transportation, so it was easier for everyone. Great service!”
“I had my tire repaired at the shop, and I’m very satisfied with their service and honesty. My car has over 12,000 miles and is due for a tire rotation. While the repair was being done, I asked if the rotation could also be completed at the same time. The repair was finished very quickly, and the technician came to tell me that a rotation wasn’t needed after measuring the tread on the tires. I was pleasantly surprised by their honesty—most shops wouldn’t do that nowadays. I highly recommend this shop!”
7:30AM - 5:30PM
275 Arsenal St, Watertown
Oil Change
“Best place for all of your Automotive needs. Marco, Nixon, and the Watertown Team at VIP Tires & Service did an Outstanding Job Installing Tires, performing a Wheel Alignment, replacing brakes, and an oil change on my GMC Sierra 2500 pick up. Thank you Guys!!!”
“Hands down the best auto service experience I have ever had, and consistently so. I fully trust them with my family's vehicles and safety.
- They take care of you here and treat you like family. Honestly, even better than family. They truly take care of you car and understand how much reliable repair service matters. They are trustworthy and clearly are not pushing unnecessary repairs (unless of course you don't care about your car being in good shape).
- They get things done on a fast schedule and have gone the extra mile for me multiple times. They get you complementary Lyft service and/or a loaner car when needed.
- They clearly strive for operational excellence and first-rate customer service and somehow over-deliver on that. The garage floor is organized and clearly well run. They provide timely updates, videos of your car's parts requiring repair, and helpful explainer videos so you can be informed about the necessity of a repair.
- This may not be the right place if you only care about minimal cost (and are fine with questionable quality). They are not as cost competitive as some small pop-and-son garages, but their service and quality is so much better that it is hard to compare those. Imagine the customer-first approach of a great local shop, but paired with quality that far exceeds anything else I have ever worked with.
- The owner Charlie is very present and it shows. He takes every individual customer seriously and will ensure they are taken care of. His influence and energy drives the culture there. Also shoutout to Craig. He just has such a great positive attitude and will make things happen for you quickly when you really need it.”
“Always incredible service! They even fit me in during an already busy day when my car broke down and I needed a new alternator. Very few garages make me feel as comfortable as Larson's. I'll always take my car to them”
“Bill and Josh are a pleasure to work with. They are accommodating, reasonably priced, and the work is excellent. From a simple oil change, to expertly installed and balanced tires, they are great. Do not hesitate to visit for anything you need for your car/truck. 5 stars all day long.”
8:30AM - 5:30PM
20 Lincoln St, Wakefield
Oil Change
“Got four tires put on, had them balanced and aligned. Was able to book an appointment 2 days after the initial call. They did a good job and to take pride in their work. I appreciate how they like to check their work after you drive 50 mi. No nonsense, no sales pitches and decent prices (with no hidden fees)”
7:30AM - 5PM
87 Bennett St, Lynn
Oil Change
“Excellent experience. Very knowledgeable, patient, and efficient. I was able to be in and out with the Mass state inspection sticker. Definitely highly recommend!”
“The guys over at usa speedy took care of an exhaust problem that three other shops turned me down for. They banged it out in a couple hours and did a great job. Gerardo was of great assistance. All the guys here
seem very helpful. Thank you.”
“What an incredibly positive experience at Express Tire & Auto Service.
My Volkswagon Tiguan has reached 50,000 miles, where some of the natural wear and tear is beginning to kick in.
I have been going to another local shop over the past 2 years and it was closer to my residence, and after I received my 3rd 1-3k quote/repair in 3-4 months, with the repair cost going up every visit, something was not sitting right with me.
I decided to take my VW to Express Tire for a second opinion after receiving a $2,300 quote at the previous shop.
I spoke with Lisa originally and she could not have been more patient and knowledgeable, even with them closing in the next 10 minutes.
I then contacted the owner Darren first thing in the morning, who was already prepped on my situation by Lisa, where he offered to give me a free diagnostic test to see what repairs needed to be done. That felt great!
The prior shop quoted 3 repairs and $2,300, while
Express Tire mentioned that I only needed 1 repair, a secondary air pump, and $875 all in.
So many mixed emotions over this experience.
You put your faith and trust in this other provider, and get blinded by the "shiny object" sales process, but at the end of the day it all comes down to integrity.
We all feel helpless when dropping our car off not knowing if the repair is going to be $300 or $3,000, and as humans we so badly just want to trust that we are in good hands, where it is a space, auto repair, where you can be easily manipulated if you are dealing with a strong unethical sales rep/team, who is using proven sales/scarcity tactics with you.
ie.
"You have to get this done today as the warranty is going to run out."
"I will give you a special $50 coupon because you are such a loyal customer."
"I just put in a call to a friend who can get the part to me a day earlier but I have to let him know today as this part is in high demand."
The list goes on and on, and when they have you in their palm it all sounds great, and is effective until you uncover that something doesn't smell right. They had my trust until the quotes began going up $1,000 every visit on a 50,000 mile SUV.
If you see a shop who appears to be doing high volume with a "well oiled machine", always do your due diligence and ensure they are just not a shop in it for the numbers game, where they are chest bumping each other on 31st each month because they hit a certain revenue number.
Be diligent with researching reviews.
Many shops have a system in place to overlap their negative reviews when searching for a local auto repair service.
If you want to find integrity, and an impeccable experience across the board, look no further than Express Tire and Auto Service.
Contact Darren or Lisa, and discuss your situation. Their "bedside manner" is second to none, where they just exude integrity, which will lead to a reciprocal win/win together for years to come.
Thank you Express Tire & Auto Service!”
“It doesn't matter where I am, I always come here to get my oil change and refuse to go anywhere else. The employees here are extremely friendly and they are a great group of people.”
“I have been taking my cars to APA for various kinds of services for years because I found Phil to be knowledgeable, honest and trustworthy. You can always get great service for a great price there. Thanks Phil!”
“My experience with Hub Starters have been great. They are fair and solid. They can be busy(no wonder), so I tend to call them in before I go there. If you are looking for a auto shop that is trust worthy, I suggest you give them a try:)”
“Kevin is absolutely the best. I have a collection of clunky toys (2004,2008,2015) toyota, hyundai and mercury grande marque and he takes care of all of them quickly, with ease and at a price point that makes me comfortable. I've yet to see a problem he can't fix and trust me I have A LOT.”
8AM - 6PM
520 Main St, Wilmington
Oil Change
“Jorge is the best!! I live in New Hampshire and go out of my way to come here-as a female I’ve never been worried that I’m being hosed, I come here for service and oil changes, Jorge is very knowledgeable and efficient, I highly recommend this location specifically, 10/10!”
“These guys definitely know what they are doing and is extremely nice and kind. I moved to different town (about 20mins away from their shop) and my town has so many other tire shops, but I still choose to come to this one. They are truly professional at what they do, and will give you the most affordable but safe options for you. Highly recommend choosing this shop. I leave this comment here but almost want to not leave it as I don’t want the shop to be so busy for me to get in lol. But leaving the comment as I want them to do well in their business so that i can continue to come to their shop. Great guys. No overprice at all.”
“Bob at Central Auto is a throw back! I true gentleman who looks to help you and get you back on the road.I have had two instances where I brought my vehicle in (2010 Honda Ridgeline) for a quick fix and both times were a surprise!The first, he told me that he just needed to adjust something by my tie-rod, which was no charge. The second time, he did my front brakes which cost far under what I was quoted at two other places.I have brought my kids cars in for oil changes and the service and timing has been perfect each and every time!Definitely a 5-star!One more thing: please be sure to call before you drop your car so that Bob is able to get to it that same day! There is a key drop, if needed, as well!”
“I came in yesterday , I was greeted by Jason ,very friendly guy, he did my fluids,tires, etc. overall experience was great! The team there are great to work with,always a pleasure. I strongly recommend this location”
“I come here for my oil changes, never a wait, no pressure to add services always friendly service!
Adrian was great today and helped me find a better coupon!”
8AM - 6PM
589 Main St, Wakefield
Oil Change
“I love going to Jiffy Lube in Wakefield. The employees are super respectful and very professional. They take very good care of my car, before any services are performed, the employee asked me and tell me the price, I never feel pressured to get the service done. Service is done efficiently, I can see the employees while they are working on my car plus my car is returned to me cleaner vacuumed, clean windows. Great service.”
7:30AM - 5:30PM
25 Chestnut Hill Ave, Brighton
Oil Change
“Been going to Brighton Auto now for 25 years. They are scrupulously honest, and have done a great job with taking car of my cars over the year. Highly recommend John and the team at Brighton Auto.”
“Wow, this was the best service I've ever experienced with any of my vehicles, and I have about 12-15 cars over 41 years. It makes me wonder why I would go elsewhere for an oil change. The service was fantastic. The staff working on my car were efficient, and I was finished in under 10 minutes. Plus, they didn't push me to get a tire rotation since my wheels were still relatively new. Definitely a 10-star experience!”
“Really smart, kind and honest mechanic. My mom let her car get into bad shape, and Wesley let me tow it over, he assessed it and gave me a quote, and an honest recommendation that the car was not worth the amount of work it needed. He liaised with the junk yard looking for a door that needed to be replaced, and was overall easy to deal with and totally trustworthy. He made a very stressful event painless. Highly recommend.”
6AM - 10PM
85 Main St, Medford
Oil Change
“This is has become my number 1 mechanic shop. I have been there quite a few time recently with my hyundai and they are always super helpful. One of my favorite things about them is they are honest and don't try to upsell you on things you do not need and they have they best prices compared to other mechanics I have reached out to for quotes. Customer for life!!!”
“EXCELLENT Service Everyone was friendly and professional.
They refused to change my oil because it very clean and only did 1000 miles since last oil change. The tires were rotated pressure was checked including the spare.”
8AM - 6PM
222 Mystic Ave, Medford
Oil Change
“Great location. Every time I’ve been here the guys have been crazy efficient and only have recommended items that were actually needed (I.e. they recommended air filter which it needed this time but not in prior visits). They seem to stay on top of all of the process to double check everything was done right. (I.E. filter, Bolt and dipstick checks). Last thing you want is to drive off with 1 of this missing.”
“The staff at this location are the best. They greet cars arriving and let them know the best nay to enter or wait behind. They explain all service recommendations and charges very well. They will check on things you report about the vehicle performance. They are always pleasant and focused and helpful. I drive past another location that is closer to me just to come here and wouldn’t consider going somewhere else.”
“Brought my subi through for a quick oil change, they were very efficient even with me being a new customer. the mechanics were friendly, helpful & didn’t try to over sell me unnecessary services/parts.”
7:30AM - 7PM
415 American Legion Hwy, Revere
Oil Change
“Cydney was very helpful in explaining the suggesting maintenance that my vehicle needs. I will be going back to do a transfer case because she explained to me what it is and why it’s important. Great, friendly, and quick service. Highly recommended”
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“Gee, this is such a good shop. The guys are right on about every thing our two cars need and don't need, which is a definite moneysaver for us. The recent 80k mile service is keeping our Civic healthy and safe, and soon the Camry will get a similar treatment. I can't recommend anyone that I feel more confident in than H.A.”