“I had a really great experience at Extra Space Storage today thanks to John. He was incredibly helpful, patient, and professional throughout the whole process. He took the time to answer all my questions and made everything so much easier and less stressful. It’s rare to come across customer service this good these days. Thank you again, John, for going above and beyond I truly appreciate your help!”
“Fantastic crew. Excellent service. Everyone was extremely thorough and thoughtful. They moved a 2br condo including 76 boxes and a pinball machine into our dream home in the middle of painting it navigating many tricky hallways without once touching any of the freshly painted walls! Will hire again.”
“The process of setting up an appointment for a storage unit was simple, and unloading the things that had been taking up space at home and work has been fantastic. Holly was amazing and helped me every step of the way. Even when I needed to switch to a larger unit, she was able to show it to me, make sure it was ready, and I was able to move my things in that same day. I would definitely recommend this place to anyone looking for additional storage.”
“I can’t imagine anyone having such an awesome (positive) attitude specially when the customer is frustrated and upset. I came in upset as there were some ‘human error’ issues but Debbie (person in charge) handled my issues extremely professionally. She heard me patiently and offered a solution. Thanks to Debbie, I will not go anywhere else the next time I need a storage space.”