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“I just received my new phone yesterday. Chris was very helpful. He was very knowledgeable about the phone that I purchased and how to update my old phones application to the new one . Thanks again. ?”
“Fixed my HDMI port on my Xbox for a reasonable market price. Initially estimated it would be done within the day but had to come back the next day to pick it up. Overall satisfied with the simplicity and fairness of the process though”
“I have been in this company for many years, I recently changed my phone and many things have improved, the Boostmobile is fine
very good prices, thank you.”
“Joel was so very helpful— knowledgeable and a champ at multi tasking, pleasant, personable. Five stars. Will definitely come back to this branch again, great experience.”
“Highly recommend this store. Nakefa helped me upgrade my iphone. He was incredibly efficient, attentive, helpful in answering all my questions and got me in and out within 15 minutes. I felt extremely comfortable with the service and felt no pressure. I left with exactly what I wanted and will come to this store and ask for Nakefa for all future ATT related needs.”
“We Took iPad 8 in store few days ago and it was done in 1 hrs same day repair what an fast repair service also they were busy in repairs. I have been recommended”
“Dieye and Susil were really lovely. Needed my phone screen ASAP and they came through, and also gave me a discount.
I hope I wouldn’t need to fix my phone anytime soon but if I do, I’d definitely come back!
Thank you so much!”
“Very good customer service, especially with Mr. Franklin, he is the best representative of East Boston. I recommend them to everyone and friends. I am 100% happy with my new Samsung phone.”
“Go to Marconi Radio when you need a new phone! Anthony set up the service and took care of all the little details. My experience at Marconi far exceeded any Verizon store. Also, I am happy to support a local business.”
“I was desperate, lost my phone and leaving today for 7 weeks out of the country. Norman was awesome. Got me a new phone, helped me set it up. I was frantic, everything related to the trip tied to my phone. He was able to restore everything and set my mind at ease. Seriously, If I could give Norman 10 stars I would!”
“I recently visited Cell Fashion and had a fantastic experience. The salesperson, Bindra, provided exceptional service. She was knowledgeable, friendly, and went above and beyond to ensure I found exactly what I was looking for.
I purchased a Magnetic Wireless Watch Charger, and I couldn’t be happier with the product. The quality is top-notch, and the price was very reasonable. Overall, the customer service was outstanding, and I would highly recommend Cell Fashion to anyone in need of phone accessories or tech products.
Thank you, Bindra, for making my shopping experience so pleasant!”
“Jennifer really made my day again. I always do everything online and never have to go in a store for help. But recenty I got so busy with my new born and when my phone was not working for a whole day I couldn't call anyone, I got so stress so I went in the store to ask for help and Jennifer was so nice to me and helped me so much.... she tried her best to look for a solution. It was almost time for her to go home but she helped me until we figured things out. I highly recommend Jennifer, she knows so much, she is very good with phones... I love how she took over my phone and did everything for me! She's very fast too!!! I told her from now on if I have anything to do with phone, I will go see her!!! Thanks Jennifer!!”
“I went to replace my lce on iPhone 16 and they did it right away in matter of minites. the phone felt of my lap and got shattered. They did and excellent job on the repair. Would highly recommend them. They're the fastest and the cheapest around.”
11AM - 8PM
413 Lynnway, Lynn
Mobile Phones
“I was there to get a new service with my partner and the experience was nice, the staff are great and amazing attention to detail when explaining things will definitely recommend that AT&T Store at the Lynnway”
“I went to the AT&T store in South Bay and Nelson assisted me. Nelson provided me with exceptional customer service. He is extremely knowledgeable, professional and helped me get my sister added to my plan. Due to the different plans we were on, Nelson had to navigate the red tape to combine our accounts into one. Nelson exceeded my customer expectations!! I highly recommend this location and AT& T which is why I have been a loyal customer for over 20 years!! Thank you Nelson and AT & T for being the best in the industry!!—Thank you, Purple Reign (Joanne) ⭐️⭐️⭐️⭐️⭐️”
10AM - 8PM
234 S Main St, Middleton
Mobile Phones
“Thank you, Cory. You always are so helpful when I have problems with my phone. That's why I chose to buy my new phones from you!
EXCELLENT customer service!”
“Excellent customer service from the staff in revere store , I recommend this store in revere , thanks Walter and Cristal , they give me a many options for new service . Thanks”
“I had an incredible experience at this TMobile store , the assistant manager Enoc was AMAZING and treated me with top notch customer service… I wish all TMobile employees were like him!!!!!”
“I was there Tuesday night and Alex and Roberto were helpful, friendly, and very knowledgeable of the products. I was there for 2 hours and even though I felt guilty taking up their time they worked with me and helped me transfer all the information from one phone to the other. They are a great asset to the team”
“The sales associates went above and beyond trying to help me they were personable, professional knew there material and made my purchase easy and pleasant
They spent a lot of time getting my needs accomplished
That you guys !! A+,10 out ot 10 5 *****
Armand scapicchio”
10AM - 8PM
114 Broadway, Saugus
Mobile Phones
“We just spent over an hour at your (01906) Saugus, MA, location with Mike B. On Route One North. We had billing issues. He was so helpful. The mistakes were all made in 2021 when it was Sprint but whatever he couldn’t fix he guided us through and what he could answer he did clearly and with a positive attitude. I realize he didn’t make any commission working with us and missed out on other customers. It didn’t seem to phase him at all. He kept us laughing with his very good humor. Kudos to Mike B. and thank you!”
“What an awesome tech team at this Verizon location!! I needed a new phone and to switch carriers. My old phone had a broken screen which caused issues, but the team there worked patiently and tirelessly to get it all sorted out. They deserve a bonus!!”
“After facing horrendous phone customer support with Metro, the ladies inside this store were absolutely fantastic in handling my transaction. I can promise you that you will come out satisfied from that store, they will assist you better than any phone agent out there. They were kind, swift, understanding, and just really want to work with you. They have just as many tools, if not more, available to them compared to the online agents. I was very skeptical at first at the idea of coming into a store, but I did not regret it. Please, please, please, take that chance and go to this store, you won't regret it!”
“If you go to the cricket store in Revere, look for the fenifer. You won't regret it. She is a great assistant. You will like it. Very friendly. I highly recommend that we look for her. Note 10???”
11AM - 7PM
225 Market St, Lynnfield
Mobile Phones
“Best att store in Massachusetts. Finally made the decision to upgrade after almost 6 years and Andrea made the process seamless. Can’t believe how helpful she was in everything and even took the time to spell everything out when it came to my new bill and what I would be seeing. Just exceptional customer service from her and her team. Thanks for all the help”
10AM - 8PM
276 Highland Ave, Salem
Mobile Phones
“They helped fix my newly activated phone when the online number port was screwed up. T-Mobile service is okay, but could be better, but the employee at the store was very helpful in fixing the port issue.”
“I was very well assisted by Nathalie, who resolved my phone line issue with great attention, kindness, and patience. I’m grateful for the excellent service. I truly appreciate it!”
“I have had 2 phones and an iPad fixed here. They were transparent and friendly. The service was great. I am about to bring my daughers phone to be fixed. The prices were reasonable.”
10AM - 8PM
11 Paradise Rd, Salem
Mobile Phones
“All five of these stars are for Serena at the Salem AT&T store! Serena was the only employee working on a Sunday with a long line of customers. She greeted everyone as they came in, helped to manage their expectations on wait times and attended to each customer (sometimes more than one at a time). She was extremely knowledgeable and helped to lower our bill by 30% with some additional tips for lowering the bill even more.
Kudos to you, Serena! You deserve a raise and a promotion! As my mom said, "She could write a book on customer service."”
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“I recently had the pleasure of working with Jeff at the Verizon store on Paradise Rd in Swampscott. Jeff made upgrading my phone so seamless and easy. He walked me through the entire process and was very accessible & responsive to my needs along the way. After the upgrade, I had a few issues come up & Jeff was incredibly helpful, professional and kind along the way. I would recommend this store without reservation. Great experience!”