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“I just received my new phone yesterday. Chris was very helpful. He was very knowledgeable about the phone that I purchased and how to update my old phones application to the new one . Thanks again. ?”
“Very friendly, competent and convincing me to upgrade my phone and supplier. Very low key but I left upgraded although I went in for a simple question which was answered!”
“Fixed my HDMI port on my Xbox for a reasonable market price. Initially estimated it would be done within the day but had to come back the next day to pick it up. Overall satisfied with the simplicity and fairness of the process though”
“That was a great experience.Marsela was very helpful and patient with me. She took the time to answer my questions and help me with everything.
Great service.”
“Fixed my iPhone 16 pro that Apple thought was display issue and won’t initiate the work unless I sign the consent that may loose data. I’m so glad that I found cellteonic through friend. They did a great job to replace the mother board at the cost of display. Thank you, highly recommended!”
“Dieye and Susil were really lovely. Needed my phone screen ASAP and they came through, and also gave me a discount.
I hope I wouldn’t need to fix my phone anytime soon but if I do, I’d definitely come back!
Thank you so much!”
“I had a great experience at the AT&T store on Seaport Blvd. Elijah was very patient, professional, and respectful. He helped me transfer my number with clarity and dedication. Excellent service.”
“Very good customer service, especially with Mr. Franklin, he is the best representative of East Boston. I recommend them to everyone and friends. I am 100% happy with my new Samsung phone.”
“I just came in to ask the price on a screen protector and she told me 12 bucks and I only had 7.52 in cash on me and she said don’t worry I will do it for you. they have always been really nice in there in decently priced. Come check it out they have something for every phone out there”
“I worked with the store manager - Ashley and she was absolutely amazing. She worked hard to look at what I was currently paying and finding all the right deals to meet my needs and save me money. When I had to return for the phone trade in - she proactively found me even more savings. We had 4 phones to setup and Ashley also had a team member that was so helpful in taking on any task to help in the process. Ashley’s customer service was above and beyond anything I would have expected. I highly recommend coming to this Verizon store.”
“Go to Marconi Radio when you need a new phone! Anthony set up the service and took care of all the little details. My experience at Marconi far exceeded any Verizon store. Also, I am happy to support a local business.”
“Darwin from the Revere site was extremely helpful in upgrading my apple phone. Explained the changes to the new phone and encouraged me to come back if I needed help.”
10AM - 7PM
225 Market St, Lynnfield
Mobile Phones
“Exceptional, professional service at ATT Lynfield,MA. Do NOT do business in Beverly, MA as it is not a Corporate store and the level of service and lack of respect for the customer is sadly absent.”
“I had such an amazing experience at the Southbay AT&T. I worked with Jasmine the manager and Joessy as well as a few different staff members, they were extremely busy but also supportive and attentive to each one of the customers they were helping. I had an amazing time they took care of my bill, explained everything in detail and even demonstrated how to use my new iPhone. I recommend this location to anybody who looks for good service and free parking! I will be back, you ain’t getting this service just anywhere!!”
“I was desperate, lost my phone and leaving today for 7 weeks out of the country. Norman was awesome. Got me a new phone, helped me set it up. I was frantic, everything related to the trip tied to my phone. He was able to restore everything and set my mind at ease. Seriously, If I could give Norman 10 stars I would!”
“Jennifer really made my day again. I always do everything online and never have to go in a store for help. But recenty I got so busy with my new born and when my phone was not working for a whole day I couldn't call anyone, I got so stress so I went in the store to ask for help and Jennifer was so nice to me and helped me so much.... she tried her best to look for a solution. It was almost time for her to go home but she helped me until we figured things out. I highly recommend Jennifer, she knows so much, she is very good with phones... I love how she took over my phone and did everything for me! She's very fast too!!! I told her from now on if I have anything to do with phone, I will go see her!!! Thanks Jennifer!!”
“There's no better place to go than this place. They really help you fix your phone. I'll tell me friends to come here for future business. Thanks Rosa for your help on fixing my Samsung.”
10AM - 8PM
413 Lynnway, Lynn
Mobile Phones
“My experience with Randy was great he was extremely patient very accommodating as I had my two children with me, during this time her helped me resolve a few issues that were very challenging and did it with finesse 5 stars for this guy he’s truly awesome”
10AM - 8PM
234 S Main St, Middleton
Mobile Phones
“Thank you, Cory. You always are so helpful when I have problems with my phone. That's why I chose to buy my new phones from you!
EXCELLENT customer service!”
10AM - 8PM
114 Broadway, Saugus
Mobile Phones
“We just spent over an hour at your (01906) Saugus, MA, location with Mike B. On Route One North. We had billing issues. He was so helpful. The mistakes were all made in 2021 when it was Sprint but whatever he couldn’t fix he guided us through and what he could answer he did clearly and with a positive attitude. I realize he didn’t make any commission working with us and missed out on other customers. It didn’t seem to phase him at all. He kept us laughing with his very good humor. Kudos to Mike B. and thank you!”
“Very happy with the service and assistance we received at this store. Alex took his time to go over all of our options and addressed all our concerns. Great customer service and support will keep me coming back to AT&T”
“The sales associates went above and beyond trying to help me they were personable, professional knew there material and made my purchase easy and pleasant
They spent a lot of time getting my needs accomplished
That you guys !! A+,10 out ot 10 5 *****
Armand scapicchio”
“If you go to the cricket store in Revere, look for the fenifer. You won't regret it. She is a great assistant. You will like it. Very friendly. I highly recommend that we look for her. Note 10???”
9AM - 7PM
31 Furlong Dr, Revere
Mobile Phones
“Couldn't be happier with customer service with Steven today at the Revere store. Very patient, great with math to find the best deal for me and technologically sharp. Steven is a wicked smart guy who is super nice to work with. I came away with good equipment and plan. Thank you!”
“After facing horrendous phone customer support with Metro, the ladies inside this store were absolutely fantastic in handling my transaction. I can promise you that you will come out satisfied from that store, they will assist you better than any phone agent out there. They were kind, swift, understanding, and just really want to work with you. They have just as many tools, if not more, available to them compared to the online agents. I was very skeptical at first at the idea of coming into a store, but I did not regret it. Please, please, please, take that chance and go to this store, you won't regret it!”
10AM - 8PM
1 Canal St, Salem
Mobile Phones
“My phone broke and went to this Verizon shop to get a new phone. Victor was so helpful and patient. I went back today and a different associate helped me. They were also amazing. They made a stressful situation so much nicer. I have never had such a good experience buying a phone. Will continue to work with them from now on.
Thank you,
Cynthia Pappas”
“I have had 2 phones and an iPad fixed here. They were transparent and friendly. The service was great. I am about to bring my daughers phone to be fixed. The prices were reasonable.”
“Messed up the settings twice un my new tablet and phone and they both were incredibly helpful. One of my best customer service experiences I've had at a telephone store”
“I was very well assisted by Nathalie, who resolved my phone line issue with great attention, kindness, and patience. I’m grateful for the excellent service. I truly appreciate it!”
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“Great experience at this Verizon store! The staff was friendly, knowledgeable, and really took the time to help me find the best option without any pressure. Everything was explained clearly, and the whole process was quick and easy. Highly recommend!”