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“I have been going to the Aubuchon in Haverhill for 25 years. I have known Tom the manager for that entire time. Tom and his team have been instrumental in helping me grow my construction business for the past 25 years. They always go above and beyond to help me with my needs and I can’t thank them enough for their ongoing support. It all starts with Tom who has been a constant since I first started going there in 1999. The fact that the store is only ten minutes from my house and open 7 days a week has been a blessing for me. Thanks for everything Tom and all the employees that he has trained over the years.”
“Should have just started at Aubuchon, would have saved about an hour!
After waiting 40 minutes at Home Depot, only to learn they weren't able to cut a replacement Toyota car key (newer than 2010 are impossible, apparently), I finally visited Aubuchon Beverly.
Elizabeth cut the key by hand in about 10 minutes! So easy!”
“I was searching for coin-operated box lockers at night ling after business hours. I left a message in chat fully expecting to get a response the next morning during business hours. Imagine my pleasant surprise when I received a response shortly after from Ed, who answered all of my questions and left me feeling like a valued customer.”
“Nice Restaurant type place... Sit down..Was Family Oriented..There was an Housekeeper on duty..this place was very comfortable..it was a very clean orientened eating place for just about everyone's purpose..very good choice to bring family or to eat there alone..”
“We recently purchased a Big Green Egg from the Aubuchon store in Ipswich. This was after a couple visits to get information and measurements. At every step the staff was helpful and attentive . While the delivery did not quite go as planned, the snags were quickly ironed out and the end result fabulous. Kudos to manager Dianne and her staff, especially Assistant Manager Jonathan who assembled the Egg on our back deck. Thank you all for a job well done!”
“Mathew and the Gilbert and Cole crew provide outstanding materials and service. This should never be overlooked as expected behavior. The crew members separate themselves from all the other lumber yards on the Northshore and beyond.”
“This is what used to be called a "mom and pop" hardware store. It's small, by Home Depot standards, but it has an amazing inventory and enough people actually interested in helping you. If you live in the community and have a need for some piece of hardware, a tool, or fixture of some kind...come here first. If they don't have it, fine, hitch up your dog sled and go to Home Depot. But start here first. The town is worth it and so are the people who run this little jewel of a company ou!”
“Harbor Freight Tools offers an exceptional shopping experience with their fast, informative, and attentive service. Every time I visit, I'm impressed by the staff's eagerness to assist and their extensive knowledge of the tools. They make it easy to find exactly what I need and are always willing to provide advice on the best tools for any project. The store’s atmosphere is customer-friendly, making it a pleasure to shop there. For anyone in need of quality tools with reliable service, Harbor Freight Tools is highly recommended.”
“Outstanding staff and inventory. I got 6 egg laying hens. The incredibly knowledgeable staff said I should have eggs soon. I am now getting about 4 eggs a day and it's not yet been a week.”
“First of all, everyone behind you call the phone is gonna ring Murray. You're not the only customer who ever wrote that and the other 3 people that agrsecond of all every time. I walk in to Monahan lumber. And I have questions on products. Or questions on how I should go about certain things. They always have sound advice, so great, one beyond.And I've been to a lot of them.”
“I've been trading at this place for 45 years it's a great place they treat you like family there they get all the name brands the prices are great you have a question Ed will tell you how to fix it and the other workers treat you like family too like I said I won't trade anywhere but there sincerely yours TJ”
“A great local hardware store that is right down the street. The service is first-rate. The goods and assortment is surprisingly extensive. I have never needed anything that they did not stock. Most important, they are there to serve and always want to make the customer happy. Their service is excellent. It is a pleasure to shop there, always.”
“Chaplin helped me out so much today. He is respectful and patient. He got a large piece I ordered in my car with no scratches and then took the time out to explain the product to me and all its features. He is so knowledgeable about all the products it makes me want to come back to the store again. The store in general is great but his help and knowledge makes people come back”
“I had a hard-to-match paint that I needed for my barn. It was a custom color and I didn’t have the formula. I had bought a couple of 5 gallon containers of the paint at a big box store, where they were having a sale, but they couldn’t match the color ( their paint people were not very knowledgeable and if it wasn’t in the computer they couldn’t do it). Mark took a lot of time to get it just right, making several attempts until he nailed it. I appreciate his patience and knowledge. Their prices may be a little higher but you get what you pay for.”
“Amazing attention to detail and individual level of service, even many years after purchase. A great example of the kind of value that you should get for your money (and that’s often lacking at big box stores.). Phil’s great!”
“Hi there. Thank you for reading. I purchased my General Electric a/c on May 25, 2024. I am late posting on how HAPPY & SATISFIED I am with it. 8,000 btus' cools of my apt perfectly. I want to say a sincere THANK YOU to Jim, Jennifer, ( I hope I have your name right?, & Paul. They were SO HELPFUL & on top of customer service. Seriously, what a refreshing experience. Thank you again. Lorraine Snow”
“A huge thank you to Monique And Max for their help with some flooring, I needed to return for my employer. Monique took the time to look up the purchase and was very helpful, patient, and friendly. I was very surprised also at Max’s enthusiasm to be so helpful with unloading the flooring and bringing it into the store for me, as most stores, I frequent, found not too many employees to be very helpful. Thank you guys so much! I wanted to add a thank you to Jill also because every time I’ve shopped in the store she’s always been super friendly. It seems like a good working environment as I have never seen any employees look grumpy and they always seem to interact well with each other”
“Great customer service,We've been getting materials for all of our multiple projects throughout the years. If they don't have it in stock they make sure to get it as soon as possible. It's been a good experience working with these guys. Good job!”
6:30AM - 4:30PM
103 E Main St, Georgetown
Hardware Stores
“Extremely positive experience! The gentleman I worked with was knowledgeable about the project I was trying to solve for, walked me around the store showing different solutions (leading with free/ least expensive options first), and coached me through the step by step process for application. Highly recommend!”
“I wanted to buy the 4 outdoor dining chairs that were high up on the wall display. Went to the service desk asked for help and no one came. I did ask the garden employee Jim who was outside and without hesitation he came right over and got the chairs for me. He also opened a box for additional chairs that I wanted. He saved Home Depot from a disappointed customer to one who will return again ! I almost walked out empty handed but instead bought 6 chairs ! Yay Jim ??⭐️
Boo to customers service department - room for improvement !”
“I bought a product at one Home Depot but went into the Danvers store. Sean went above and beyond helpin me. In fact, the guy he helped before me had the same experience. His name is Sean.”
“Employees are very helpful & concerned... that you get product/item for your needs...great Customer Service...seems like they are well stocked...good size store ...seems neat, clean, and organized. Overall, a warm good experience!”
“Hi there. Thank you for reading. I purchased my General Electric a/c on May 25, 2024. I am late posting on how HAPPY & SATISFIED I am with it. 8,000 btus' cools of my apt perfectly. I want to say a sincere THANK YOU to Jim, Jennifer, ( I hope I have your name right?, & Paul. They were SO HELPFUL & on top of customer service. Seriously, what a refreshing experience. Thank you again. Lorraine Snow”
“I usually don't write reviews, but I have been so pleased and impressed with EVERYONE I've dealt with at Peabody Supply that I truly wanted to write a review. I am in the middle of a major bathroom remodel, acting as my own general contractor (never again!) and I have had to rely heavily on guidance from my plumber and staff at plumbing supply companies in my search for product. Peabody Supply is hands-down, the best company I have dealt with. I give them 5 stars for customer service, knowledge, quality, and price. Heather Reed in the Peabody location is a true pro and has been a delight to work with. The same can be said about Nick Lowery in the Kinston office. In fact, other staff that I talked to briefly by phone or in person have been great. From this day forward, they are my one and only plumbing supply source.”
“Good Afternoon, I have been coming to the lumber department for years now, and began going with my grandfather back in the early 2000s to help him find cuts of wood for his job. It was a tradition we had to go there after we would eat breakfast together on my day off from school. I have always been treated with exceptional service throughout my life whenever I needed to grab some plywood cuts for a bed, or something for my family. Those boys in the lumber department do their job to the highest level of satisfaction. One day, when I was shopping recently, I was disappointed in the management's treatment of them. One of the managers was constantly barking orders at them, and being incredibly unethical in his speech. I couldn't believe it, especially because those boys do an incredible job and are always attentive and caring, part of the Home Depot's core values. It seems as if one of those managers tends to sit on his behind and eat fast food all day while the workers break their backs. I'm just calling it like I see it. Pay those boys more! They deserve it.”
“There are two absolutely lovely individuals who work here at the tool rental. I had rented a carpet cleaner and the first person I met at pickup had made sure I had the cleanest one and the associated attachments. They also gave me a very informative walkthrough of the machine and its parts. Pricing and fine print was transparent without being boring haha. I would 100% rent here again purely for the excellent customer service. Drop off was smooth and both staff members were very kind and personable. :)”
6AM - 8PM
235 Independence Way, Danvers
Hardware Stores
“A while ago they fixed my Roy I trimmer . It was the gas power one. I had an issue starting it. Actuallly because I’m a lefty. I swung it to my right side and never had an issue since”
“They are a great place to help you find metric sized hardware. Fasteners bolts. Screws nuts. Cutting tools .that has to do with machine work. Engine work. Doors , hard to find hardware .that may not be found at big box stores or hardware stores.”
“Stopped by to get something to solve a tricky issue with a pipe while trying to connect my dish washer. The people working there are knowledgeable and we're very open to helping me. They ended up suggesting a simple solution for what I was looking for. I ended up getting a stop valve that was a better choice for what I was doing. The valve was of great quality, better than the ones I found at the warehouse style hardware stores.”
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“Great store with everything you need. They just expanded to add even more items. Store is organized, clean, and staff is always helpful.Zak and the fellow who wears a winter hat was very helpful yesterday when I needed help with a project. Too bad the owner of the parking lot can’t fix the parking lot hot top, paint new lines and keep up the parking lot island landscaping. The parking lot lights don’t work and need painting. The sign entering the shopping area is over grown with weeds and needs painting. I am grateful to the store owners who are still here serving the needs of the community, I just wish the owner of the property was a dedicated to the towns people as the shop owners are.”