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10AM - 7PM
18 Main St, Townsend
Mobile Phones
“When I went back to return my old iPhone, Craig waited on me. He helped me get my military discount and he fixed my phone that was frozen for whatever reason even though he was extremely busy, he took the time to help me. He’s an incredible employee and even though this review was for Shane Craig did the next one job as well.”
“This guy is brilliant. he can fix anything. he cares more about the quality of his work than he cares about profit. He helped me get an older model phone working again and still had a phone case in stock for an LG stylo 6, a phone that is now basically extinct.”
10AM - 7PM
975 Merriam Ave Ste 139, Leominster
Mobile Phones
“I want to thank Richard who treated me very well, he gave me all the information I needed, he was very kind and I thank him very much from the bottom of my heart. I wish cricket had many employees of this magnitude, thank you very much.”
“Trey, Willie… (Willy?) idk sorry, Anthony and Darryl the most amazing team ever. Trey served me and sold me a new phone, fixed any issues I was having with my new phone and so did the others. They’re an amazing group and it was all laughs the whole time. :)”
“These people were quick and efficient. Christmas eve they were slamming and still handled my walk-in request. The prices were normal and cheaper than replacing the phone. The front desk staff were pleasant and the techs seemed to be knowledgeable. Clean store with lots of options for accessories.”
“My visit yesterday was absolutely awesome. However whoever had helped my boyfriend months ago with the purchase of his Apple watch did. It do their job. He had asked for the warranty so if it was lost or stolen he would covered. The rep. months ago told him it was all set. Welp it wasn't because he had lost it and they said that person never put it on the watch. we went in together to upgrade myself, plus get his watch back when we discovered this mistake. Yesterday's rep was so helpful and worked with us to get what we needed. I really like who worked with us yesterday. I wish I could remember the awesome guys name yesterday, he deserves a raise ?”
“In the heart of the store, where choices abound,
I sought to upgrade, to leave the past's sound.
With my old iPhone, old and slow,
I yearned for the future, a new path to grow.
Kevin, the guide, with wisdom so clear,
Steered me through choices, answered every fear.
He led me to iPhone 15, sleek and bright,
A companion for journeys, a beacon of light.
With patience and skill, he made the shift right,
Transferred my data, with skill and with might.
Grateful I stand, with a phone in my hand,
Thanks to Kevin’s care, my upgrade’s well planned.”
“We were switching from Verizon. To T mobile.we had a wonderful experience especially with our sales person Josue! He was so helpful.I can’t say enough positive as when we entered the building we were just looking.. we like our new phones and the service with them.The next day they had trouble with service on the # of bars we had but still got calls on it.”
“I came in as my phone didn't work and I was panicking so I asked if I could join boost mobile and start and they did it all for me and they were friendly and knowledgable and even let me make a call on their landline to my loved one o they wouldn't think something happened to me. After that my phone has been working so great! So thanks everyone t FitchburgBoist Mobile!! You saved my butt,,?”
10AM - 8PM
19 Sack Blvd, Leominster
Mobile Phones
“I recently went to the AT&T store in Leominster Ma. Close to the Mall. I waited maybe 10 minutes tops. The manager Jose waited on me. I wanted an upgrade for my wife's phone. It turns out the direction I wanted to go in for her wasn't the best. Jose Never made me feel rushed. He took his time and I got a great deal.”
“The gal that was working 9/2 sat afternoon, went above and beyond to help me. My phone dropped in the ocean , my pin number and question got hacked .With her dedication ,knowledge and persistence she activated my old phone . I understand your privacy policies but agents should be able to override pins and questions. She is a superstar ! She ran your whole store by herself with ease . I wish I remembered her name please give her acknowledgement or a promotion and money ?”
“Everything works perfect except some thing with my texting not going through. It is something wrong on T-Mobile end. I give five stars to the associate name Umar (hope I spelled it write) from the Mechanic St., Leominster branch. Outstanding customer service!!! I’ve been in retail over 20 years and I know good service when I receive it. This young man was polite, patient and has a great personality. I hope whoever is in charge acknowledges this amazing Young Man, because If I have any problems HE will be the person I go to and I recommend HIM to everyone and tell him I sent you! ????”
“I recently visited this Best Buy to have a dash camera installed in my new car, and I have to say, the experience was great. The installation tech was not only friendly but also incredibly knowledgeable about the product. He took the time to explain its features, ensured a clean and professional installation by neatly hiding all the wires, and made sure I understood how everything worked before I left.
Setting up the appointment was also a smooth process. When I initially called, I explained that I wanted the wires hidden, the camera to power on with my car, and for it not to be plugged into the cigarette lighter. The person on the phone was very helpful and let me know I’d need an additional cable to make that happen. Thanks to their advice, I was able to order it ahead of time and have it ready for the installation.
As for the store itself, it was well-organized with plenty of products on the shelves. However, I was a little disappointed that the only person who greeted me was the loss prevention staff at the front. I spent some time walking around and browsing different departments, and while the store wasn’t too busy, it would have been nice to have an associate check in with me.
Overall, I had a positive experience, especially with the installation service, and I’d definitely consider returning for future tech needs.”
“This afternoon, I upgraded my cell phone from an X to a 16. Jennifer was my sales associate and I cannot say enough about her service….a combination of professional, efficient, but also patient and very personable…..loved Jen and so happy she approached me in the store.”
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“Thank you so much for your help returning my mother in law’s equipment! You both were very kind and helpful! I appreciate you taking the additional time to put a new screen protector on my phone, even if I didn’t remember what model it was!!”