“The representative I worked, Peter, with was incredibly friendly, professional, and helpful. Had no idea what I needed or what I was doing, and he provided perfect guidance!”
“I wanted to take the time to commend Justin for his assistance in notarizing my documents. He meticulously read every line of the 13 pages, directed me where to sign, and made the process as effortless as possible. I will be recommending my friends and family to him for any documents that they may happen upon that require a notary.”
“Super friendly service, family owned small business, that will work to get you the best shipping rates across multiple vendors. Fantastic option for shipping, printing, and packing.”
“Every time I come here the staff is always so happy, welcoming and helpful. For a small location, if there is a line it moves very quickly. They know their ship... lol”
“I was in last week and Mike S. was super helpful and knowledgeable about a 1996 Colibri Mickey Mouse themed pen and mech. pencil set, that I received as a gift way back when. I needed refills and Mike brought me to the right aisle and he advised me based on taking a close look at both items from the set. Thank you Mike for such GREAT service!!”
“I used staples.com to upload a print to be enlarged into a poster. I did all of this with ease as the website clearly navigated me through each step. And when I went to pick it up it was also with ease and the clerk showed me my product to make sure it was what I ordered and to see if I was happy with how it came out. Thank you again!”
“I gotta say Amir handled himself the way anyone behind the counter should! Post offices around the country need more employees such as Amir! The upkeep on the property was outstanding as well!”
“Derick, who helped me this morning was so nice, and super efficient. Two returns were more complicated (for me!) and he emailed, printed and mailed both with labels. I hope he gets a notice from upper management?!”
“For me, Maggie and the Postmaster himself went above and beyond (at least 45 min) in helping me out with my postal issue. Thumbs up from me and 5 stars to you Maggie.”
“Phenomenal service! I just went today and the woman and man who helped me send my wedding invitations were both great, they gave detailed pricing, answered all my questions, and so patient with me. I appreciated both of them! Enjoyed my experience here today - thank you so much USPS staff!”
“Love this neighborhood post office!! The post office clerk is always so nice and friendly- he's been there forever. The only problem I ever have is I tend to go when he's at lunch and it's closed. Really great post office though.”
“Nile corgi do its best to deliver in time
There good
There price is god
Any one ask me about shipping company it’s bile corgo I stand with”
“I had the smoothest experience in this USPS today. Jeff who assisted me with mailing my docs was super professional and helpful. Explained everything in clear and detailed way. Thank you for your service!”
“As a small business owner, I appreciate the location for easy access when I need items for my business and services that Staples offers, I often stop in the store but also have been able to use same day delivery. The associates are very friendly and helpful at checkout or doing returns, or in finding items or getting information. If you are not part of the Easy Rewards and use the App, this definitely makes a difference in taking advantage of points back and sale items. I do watch their promotions for items that I purchase on a regular basis.”
“I was very pleasantly surprised. Cleanest and best organized FedEx office I’ve ever visited, with friendly, professional service. I had to ship a laptop but I didn’t have a box, so they packed it for me very nicely. Got my tracking number and all set. Thanks!”
“Super nice! I have a PO box at the Harwood location and needed to get a package (the window was closed). The post master of this location drove over to the other post office and retrieved my package for me. So nice of him!”
“Denise was extremely helpful even though I didn't have anything ready! She walked me through every step to complete the return, very helpful and very kind!Convenient location and easy to do before shopping”
“I had a great experience at the Chelmsford Staples and want to recognize Adriana for going above and beyond to help me.
I came in trying to print QR code booking cards for my business and ran into a technical issue that turned out to be caused by my phone’s formatting—not anything on their end. Adriana was incredibly patient and took the time to work through the problem with me instead of rushing the process.
She stayed professional, calm, and solution-focused the entire time, and made sure the final product worked perfectly. The codes scan exactly as they should, and she made sure I left with something functional and done right.
Customer service like that is rare. Thank you, Adriana, for your patience and dedication—I truly appreciate it.”
“Never had a problem with this location. Understand that they just work there and they don’t make the rules. So be patient and let them send your mails/packages…”
“Dave, Sharon, and Megan are absolutely to notch! They are always fast, efficient and kind. I have worked with them in numerous projects on commercial business deals and private and they always go the extra mile to make sure I will be happy with the product I receive.”
“The ladies here, especially Paula, are extremely helpful and kind! Depending on what I’m sending, I am usually in and out of there in less than 10 minutes as well.”
9AM - 4:30PM
95 Boston Rd Ste 5, North Billerica
Shipping Centers
“Renee is the best, she is kind, patient, and knowledgeable. Honestly the entire staff here is a delight. I drive from two towns over to use this USPS. They deserve a gift, gratitude, and an award! Thank you for making a tedious task such a positive experience!”
“I recently had a package that was sent to me get inadvertently misdelivered to the wrong address. I called the local office in Groton and spoke with one of the team members there who was very helpful, offering to check the details on where the package was dropped and call me back. I got a call back a couple hours later and they had found where it got dropped off - the package was at my house another hour later. Great service!”
“Excellent Service and Friendly Staff!
I had a great experience at The UPS Store on Drum Hill Road. The staff was professional, kind, and super helpful — they answered all my questions and helped me package everything safely. The store was clean, well-organized, and I was in and out quickly, even during a busy time. Highly recommend this location for all your shipping and printing needs!”
9AM - 12PM 1 - 4:30PM
20 Market St, Lowell
Shipping Centers
“As I know that the lady sometimes does not response right away after you asked but she is really nice. Not to mention that she works all by herself, she is really sweet because I went there a lot. :)”
“My experience here was amazing! Judy and Leo helped me out even though I came in near closing and was inexperienced in shipping packages. I was unable to get the right box at the time and they found an even better box that fit my package perfectly and gave me a great rate. Not only that, but they packed it up nicely and made the process so easy. I can't thank them enough!Thanks so much for helping me out! Would recommend this store for the friendly and helpful staff”
“The entire passport process was incredibly smooth and easy from start to finish. The staff was professional, patient and explained the process clearly, answered all questions, and what I expected to be a stressful task felt simple and organized. Highly recommend this USPS location for anyone needing passport services!”