AAA Waltham offers excellent customer service and support, making it a top choice for members. With 24/7 roadside assistance available at 800-AAA-HELP, they are always ready to help those in need. Customers appreciate the easy online appointment process and the knowledgeable staff. Representatives like Emily provide valuable information on trip insurance and international licenses, while Jim is praised for his patience and assistance with tasks like license renewal. The office is known for being helpful, even offering discounts to members. Many recommend AAA Waltham for its efficiency and dedication to customer satisfaction, especially compared to other services like the RMV. Overall, AAA Waltham is recognized for making members' lives easier and providing a great experience.
Thanks to Ellen, I was able to quickly get signed up for an EZPass for my rental car. She clearly explained how to fill out the form, answered all my questions, and made sure I knew how to properly sign in the first time when I got to a computer and created my account. Thank you!!!
August 2026
Absolutely the best. Professional and polite. Went there to get an IDP and ended up renewing my license as well. They also guided me through the various services they provide. I would recommend this place for sure.
June 2026
What a little gem of a place. I was greeted immediately and the man who helped me was the absolute nicest kindest man! He didn’t try to sell me anything except for what I needed and he answered my questions and didn’t rush me! They even do RMV and Passport here!
