Charles River Community Health (CRCH) is a Community Health Center that has been serving the community since 1974, providing medical, dental, behavioral health, and pharmacy services. Located in Waltham and Brighton, CRCH is known for its warm and welcoming atmosphere. Many reviews highlight the exceptional kindness and care of the staff. Mirna is noted for her thoughtfulness, helping families with food and transport during visits. The front desk team, including Caroline, is praised for their helpfulness and ability to create a positive experience, even during frustrating moments. The office itself is clean, modern, and organized, with a smooth check-in process and minimal wait times. Long-time patients express their appreciation for their doctors and the attentive care they receive from all staff members. Overall, CRCH is recognized for its outstanding service and commitment to the well-being of the community it serves.
I had to transfer PCP due to an insurance issue, I called and the first time wasn’t so pleasant but then I called again and the front desk was pleasant and extremely helpful she transferred me to Myrna who went above and beyond for me super lovely and knowledgeable.
February 2026
Front desk is rude and not helpful but our MA and provider were wonderful.
February 2026
For over 40 years, I have received the best care I have ever received.
