Extra Space Storage on 190 Willow St in Waltham, MA offers a variety of storage solutions designed for convenience and security. With a large selection of clean storage units, electronic gate access, and a manager living on-site, customers can feel confident storing their belongings. The facility features multiple entrance and exit gates, parking spaces, and elevator access, making it easy to load and unload items. Reviewers have praised the friendly and helpful staff, who are always ready to assist with questions and provide exceptional service. Many customers highlight their positive interactions with employees, noting their professionalism and knowledge. The facility is well-maintained, and the straightforward booking process adds to a hassle-free experience. With convenient freeway access and a commitment to customer satisfaction, Extra Space Storage is a highly recommended choice for anyone in need of storage.
I have been using this location for 3 years now ,and the experience has always been excellent. the staff provides excellent service - friendly , professional, and always ready to help , especially the manager -Paul . I feel confident keeping my belongings here and highly recommend this location to anyone looking for reliable... read full comment
August 2025
Best Storage facility I’ve ever used! Great costumer service!
September 2024
Great service, appreciate the effort to hold packages for us - a feature seldom found at storage spaces
