FedEx Office Print & Ship Center in Waltham, MA, is a reliable one-stop shop for small businesses, offering a range of services including FedEx shipping, copying, digital printing, and more. Customers have praised the store manager, Matt, for his exceptional customer service. He is known for going above and beyond to assist customers, whether it's helping track down lost packages or providing cost-effective shipping options. Many reviews highlight Matt's patience and professionalism, especially when dealing with difficult situations, such as enforcing company policies with respect and calmness. Customers appreciate his friendly demeanor, humor, and willingness to spend time ensuring they understand their options. The store is noted for its cleanliness and convenience, featuring a self-service kiosk. Overall, FedEx Office provides a welcoming atmosphere where customers feel valued and supported, making it a preferred destination for printing and shipping needs. The commitment to customer satisfaction and the quality of service offered by Matt and his team make it a standout location.
Absolutely love this place! I use them for all of my shipping and find them helpful, quick and efficient. The manager Matt is wonderful and always goes the extra mile to take the best care of his customers.
March 2025
I would like to give a huge shoutout to the store manager Matt, he went above and beyond to help me track down the delivery driver who didn’t deliver my package. Driver and package was found. I can’t be any happier because this could have been all bad. It was very important for me to get my package back! Thanks again... read full comment
July 2024
Perfectly friendly associates helped me ship my package; In and out in like 5 minutes with no issues!
