The UPS Store #0311in Waltham offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally-owned and operated business is dedicated to providing helpful assistance to its customers. While some reviews mention concerns about pricing and data collection, the majority of the feedback highlights the excellent service and positive experiences customers have had. The staff is praised for their cheerfulness, efficiency, and willingness to go the extra mile, even offering small gestures of kindness. Customers appreciate the manager's actions in supporting the young staff member and the overall positive atmosphere at the store. Despite some criticism, the UPS Store #0311 in Waltham is consistently described as providing the best service, with many customers prioritizing this location over others, even if it's not the closest. The store's commitment to customer satisfaction and its helpful, friendly staff make it a reliable choice for a variety of shipping and business services.
Daisy is the MOST KINDEST PERSON EVER! She help me ship out a package that was going to Germany she made the shipment so EASY! She was very fast and helpful with everything I WILL BE RETURNING BECAUSE OF DAISY KINDESS I RECOMMEND THAT YOU GO TO THIS STORE DAISY IS THE MOST HELPFUL AND LOVELY PERSON THANK YOU DAISY I WILL... read full comment
May 2026
I have frequently used this store for returning Amazon merchandise. The staff is nice and helpful, however, the store can get busy during certain hours and you'd have to wait for up to 10 minutes.
May 2026
I always have a great experience shopping here! The staff is super helpful and friendly, and they have a fantastic selection of office supplies. Plus, their printing services are top-notch and reliable.
