“Had a nice experience visiting the store. Walked in to get a new connection. The staff, Mr.Dartagnan, was friendly and explained all the plans in detail and made recommendations. The process was smooth and got the number activated in a couple of minutes. Fast, smooth, and a pleasant experience.”
“I received excellent service! I got to the store a little on the late side , the lady managing the store called the technician and he came back to the store and replaced by cracked screen within 20 mi utes. Thank you!”
“After purchasing a new iPhone, I returned to the Verizon store in Waltham on Tower Road to inquire about changing the Internet service in my house and Wi-Fi. Once again, Amanda went above and beyond. She took plenty of time to explain everything, find the best deal, and she even had to sort out some things with corporate on my account. All was resolved, and she made purchasing the new Internet and Wi-Fi service seamless and incredibly easy! Her knowledge and customer service is fantastic!”
“I bought a new phone from a different store. I had problems with group text messages. After several visits with this store and multiple conversations with Metro and technicians nobody could resolve the problem. So I went to Moody Street where Christina solved all the problems nobody else could. After 18 years with Metro I was ready to leave till I found her. I can now communicate with my family during the holidays”