Hardware Stores in Wareham, MA

“The quality of service is not like it used to be before Ace came along. I hope they get things back on track or all that new stock and revised store layout is going to go real quiet real quick and everyone is going to go back to the Big Box stores. By the way the big box stores have started to focus on customer service more than in the past.”

“I came into the store in a pinch, for a very random, specific bolt for my bike saddle for which the original bolt broke. Long, boring story but I basically needed a new bolt so I could ride my bike home to South Dartmouth, otherwise I'd be looking at a v long and expensive Uber ride lol. I'm sorry to say I don't remember the guy's name who helped me but he found exactly the bolt I needed and I was out of there in 3 minutes and only ~50¢ poorer. Fantastic service, great location and the store was PRISTINE!”

“April 8, 2026

Lowe's Companies, Inc.
1000 Lowe's Blvd.
Mooresville NC 28117

In-Store Location
Lowe’s Home Improvement
Wareham Crossing
2421 Cranberry Hwy #100
Wareham, MA 02571

To Whom It May Concern:

I want to share with you my in-store experience at your Wareham, Massachusetts Lowe’s location.

On Monday, April 06, 2026 my boss and I visited Wareham Lowe’s. The reason for our visit was that my boss was informed by an employee that the over-stocked vanities would be marked down. She needed one for her upstairs bathroom. All the nearby employees were busy with other customers so I offered to go up to the service desk and ask for a manager as my boss was highly interested in the vanity in the middle aisle in the plumbing department. I walked up to the customer service desk and asked the employee behind the register if I could speak with a manager. Assistant manager Amy K. came out and greeted me with a smile. I advised her of our visit and what we were looking for. Amy miraculously happened to have the list of markdown over-stocked vanities in her hand. We walked over to my boss and the discussion began about what vanity to choose. Amy gave my boss the best price available for what my boss was looking for. Needless to say my boss was extremely happy with her purchase.

Amy’s knowledge and wisdom about the subject is amazing and impeccable. Amy made us feel comfortable and welcomed like we were part of the Lowe’s family. We find that Amy is an extremely knowledgeable about her job. We feel that Amy is sincere, honest and truthful and we love that quality about people. We find that she’s highly experienced, knowledgeable and has expertise with Lowe’s products and that is invaluable. Not only is Amy invaluable, but she’s extremely helpful, genuine, friendly, courteous and professional.

Nowadays, a lot of businesses are having a difficult time finding help, especially good quality professional help. I personally find that employees like Amy that work at the Wareham Lowe’s are a rare find. I've been in customer service for over 35 years so I have enough experience to acknowledge when employees go exceedingly above and beyond to make their customers happy and Amy did just that. Amy carries a positive and upbeat attitude and a warm and inviting smile upon her face while engaging with us. Employees like Amy make our shopping experience and day all that much better and brighter. Thank you Amy for giving my boss and I one of the best experiences that customer service has to offer.

Sincerely a very happy Lowe’s customer.”