This CVS store is known for its friendly and helpful staff, making shopping a pleasant experience. Customers appreciate that the employees are always available on the floor and at the register, working well together to assist with any needs. The store is well-organized, clean, and often well-stocked, providing everything customers need at good prices. Many mention the staff’s professionalism and kindness, with some highlighting special support, such as assistance with prescriptions and insurance. The pharmacy team is especially praised for their patience and helpfulness, going above and beyond to support customers, even in urgent situations. The store's convenient location in Watertown and 24-hour availability make it easy for residents to shop at any time. Customers also note the store’s respectful treatment of diverse customers, including those wearing niqab. Overall, this CVS stands out for its excellent customer service, cleanliness, and organization, making it a preferred choice despite being slightly out of the way for some. The staff’s dedication and friendly attitude leave a strong positive impression, setting this CVS apart from others in the area.
I use cvs for prescriptions and otc medicines like Tylenol, cough syrup, vaccines and candy lol
June 2026
Always a very positive & wonderful experience. CVS Watertown was great & helpful when I went to them after several inappropriate interactions I encountered at the Brighton Center (427 Washington St) location. 27 Main Street CVS!!! Thank you for being so supportive & kind.
December 2025
Perfect staff! Perfect store! Perfect items! Perfect service! Perfect establishment! Beautiful woman will help you purchase items in this store! Just got hooked up again at CVS!
